Appartamento Lucia

the customer service, location and size of the apartment

the pillows, can be improved

The apartment was super clean, new, very nicely decorated, very nice view, close to the ski-area (cca 5min drive to Arabba), and included even a garage, which definitely felt like a luxury because it snowed on our first night. We absolutely loved it and would definitely return again.

We received 20 emails regarding the check-in in the one-month prior arrival. I found it a bit too much without need for it :D Also, I think we were the first guests this season, so when we entered the flat, the first day/night we were really freezing, the temperature did not increase more than 18 degrees. It would've been nice if someone had turned on the heating a bit already during the morning so that it would've been a bit warmer when we arrived. The second day it was really warm and nice. The second bedroom is meant for kids, not really for grownups as the beds are quite small, especially if you're a taller person. We were 4 grownups, but we would love to come back with kids. However, overall, we still loved the place!

Absolutely exceptional accommodation. Absolute comfort, cosiness. Beautiful details that make this accommodation exceptional. We felt at home there. The accommodation is exactly the same (and probably better) as in all the photos. The views from the windows (or balcony) in all directions were beautiful. Easy parking and access to accommodation. Petr

Living room was nice and confortable, 2 toilets

The communication beforhand was alot. It felt like pressure and unnecesarily