Alta Residences

Location. The view of Mayon is spectacular. It is also beside the church. The staff are very friendly and accommodating.

I think the place in general needs a lot of upgrading. The stairs going down to the inn looked like they had not been swept. In front of my room, just outside the door, there was an empty basin with rusty stains on it. The room itself was okay but the pillows did not smell freshly laundered and clean. And to top it off, there was a “tuko” in the bathroom. I badly wanted to take a shower but I did not take one. The aircon was not strong enough. The place looked outdated in comparison to the pictures online (very misleading). I ended up checking out an hour after check in and crashing at a friend’s place. I hope you can do something about this. I did not have the heart to tell all this to the staff there as they were very nice but I believe that the place needs a lot of TLC.

host was nice but didnt bother to ask us during check out, didnt hear from them. the check in was easy but there was no one assigned to it except the cashier of the restaurant. Imagine arriving from 12 hr flight waiting for the cashier lady to be catered. the room was very clean except the fact that the AIRCON was weak, not cold enough, the SHOWER HEAD is broken, and also you can hear all the people dining at the restaurant. I didnt feel SECURED also as our balcony is connected to the balcony of the other room AND the restaurant balcony. the NETFLIX AND WIFI was also weak to zero. the location was strategic, and accessible to a lot of tourist spots and the DARAGA church itself. it could easily be a five star, if only the bare minimums were SERVED.

ISSUES WERE IN ALL CAPS ABOVE.

Check-in was very smooth. I was initially a bit confused because I dealt with staff from the restaurant above (Red Labuyo) upon arrival—perhaps the same owner manages both establishments. The room was very spacious and had a condo-like feel. I loved that you could cook in it. The best part, though, was the view. Although not pictured here, it was incredible and absolutely worth it! Additionally, it is literally beside the equally iconic Daraga Church.

Just a couple of minor inconveniences: the AC wasn't very strong, even at its lowest temperature, and the heater didn't seem to work, though that might have been just me. These are small issues, but I wanted to let management know so they can address them.

Staff was nice and the place location was perfect!

None

Nice staff Near daraga church Mayon view from the room

Wifi not working Heater not working Ceiling outside rm202 needs to be renovated

Perfect view of the Mayon

There is a clear view of the Mayon and majority of the facilities were clean. The room smelled good.

The shower does not work, however a pail is provided for you. The location is difficult to find.