Pebble Beach 303, Sibaya

Swimming pool

Their security system is complicated, on our arrival the door was not working, which made it difficult for us to get out of the facility because we couldn't lock the door, There were no pots to cook but it's a self catering facility, the blinds in the bedrooms were not working, the dstv was not working for days because it was not paid. The apartment was closed for a long time you could smell mold when you enter.

Didn’t get a chance to stay as there was apparently a duplicate booking which I found out the night before the check in day🙁. Someone was checked in to the same unit before our reservation dates and was still booked in with our dates inclusive. Our reservation was fully paid in November already. I had to make a new booking at a different unplanned location on the day of check in which costed us 3k extra( from the initial location) plus we had to literally pay 14700 with this reservation as we have to wait for 7-12days booking refund. At that time we were on N3 DBN not knowing where we will be staying. On a lighter note the Agent helped with the second location.

The inconvenience caused ruined the vacation mood.

Place is beautiful than in pictures

Check in process was so complicated

View only. The rest was such a horrible experience.

The host of the apartment was such a bad person.

Location

The Room is not worth the value. We found another alternative accommodation for lower price but with more to offer. Nice place but not worth the price tag. Plus there are only 2 beds not 3 beds as mentioned in the advert

Everything.

N/a

The cleaners were great and so was the retro bean cafe

Checking in was confusing and no one really knew were to go and we were told the wrong directions repeatedly. Security told us where to park even though we told them our confirmation email said differently but they insisted so we parked where we were told and 3 days into our stay they clamped our car and extorted money out of us to un clamp it and were very rude and unprofessional. They lack of spare towels was very frustrating and the dryer staining our white clothes even more so.