Jaci Residence by Betterplace

The villa is exactly as depicted in the photos and the housekeeping team are great, the place was so clean and they are so friendly and helpful. Villa is located on a nice quiet road off the main road.

Sadly the fridge didn’t work for over a week and there were endless hot water and water pressure issues. One night there was no water at all, one night no hot water at all, the hot water pressure was terrible for over a week. Eventually they fixed the pressure but then there was at most 2mins of hot water. I eventually gave up a just settled for cool showers. For all the inconvenience I was offered a complimentary massage (about $7). The staff were always fast to respond and very friendly, but these basics should work 100% at the price.

Great location in Umalas, very near to Canggu and Seminyak. The street outside the property is not busy at all which is nice, and there is a laundry and minimart 50m away from the property. The property itself was well maintained, the staff were very responsive and helpful. AC was really cold which is a great thing being in the tropics.

The property is quite dark, needs more interior lighting as natural sunlight doesn't really get in on the first floor. Some of the interior lighting were pale white and not very pleasing on the eyes. The natural light however does shine through to the mezzanine where the bed is which is not ideal in the morning as there are no blinds, so its quite bright in the morning. And for whatever reason, if you turn off the AC the floors and walls condense and become very wet. Also the water pressure isn't great.

It’s nicely designed, clean and well fitted out. It was in a location that was suitable for us. The staff were really accomodating and helpful. We enjoyed our stay there.

A little bit hard to find as the number on the unit didn’t match that on the booking.

Very nice stay! The place is so beautiful and the staff very very helpful. Located in a strategic place, only 10 minutes away to Canggu. The property is tidy and clean, easy check in process. Thank you very much for your kindness, would love to coming back again in the near future!

All good.

very clean and simple design. very comfortable and the team really helpful. walking distance to nearest store and restaurant.

everything is good