Sunny & Bright Amoreiras - Checkinhome

Check in by Kellen was friendly and efficient despite us being 4 hours late, arriving at midnight due to flight delays. The apartment had everything we needed and more, was extremely clean and bed and sofa were very comfortable. Communication was excellent at all times and an issue with the dishwasher was well handled. The location suited us well as we were near friends, but tbh I would have preferred to be closer to the tourist area. However, the area is amazingly well serviced by public transport - we used the Metro, various buses and the tram and could be in Baixa or Cais do Sodre in minutes! The hair dryer was a welcome asset especially as I was travelling very light!

This is not a complaint as neither issue is the host's fault, but travellers should be aware that the apartment is under the departure flight path which is very noisy until 1am, and the current neighbour lets her toddlers play in the passage outside the apartment from very early in the morning so lie-ins are not possible. I would suggest bringing earplugs.

Location was good - close to shops and restaurants. Walk to city centre was pleasant

No complaints

Location

The lady managing the booking. Very rude, unpleasant extremely poor customer service and interaction.

Excelente apartamento. Cómodo y bien ubicado. Todo muy limpio.

الطاقم متعاون ولطيف ويتوفر كل شيء تقريبا.الموقع هادئ وبعيد عن الإزعاج والزحمة. عاملة الخدمة متعاونة ولطيفة جدا.

السرير صغير بالكاد يكفي لشخصين والمشكلة إذا قرر طفل صغير أن ينام في الوسط! ونظام التدفئة المركزي لا يعمل بشكل جيد وتم توفير جهازين صغيرين للتدفئة ولكن عند تشغيلهما في نفس الوقت تنقطع الكهرباء عن الشقة بالكامل.

A acomodação está muito bem localizada próxima ao Centro e ao Shopping Amoreiras.

O apartamento é bonito e tem potencial, mas infelizmente alguns pontos comprometeram a nossa experiência. Ao chegarmos, tivemos a impressão de que a limpeza não havia sido feita adequadamente, havia bastante poeira nos móveis e nas mesas. Além disso, a máquina de lavar roupas estava com defeito e não pudemos utilizá-la. A anfitriã chegou a oferecer o reembolso para lavanderia, mas como estávamos a passeio, isso não se encaixava na nossa programação. Outro detalhe é que fomos informados pela pessoa que fez o checkin de que poderíamos beber água da torneira, mas considerando o valor da diária, seria gentil oferecer algumas garrafas de água mineral até que pudéssemos sair para comprar. De modo geral, acreditamos que uma atenção maior aos detalhes faria toda a diferença na experiência dos hóspedes.

Everything clean and in good working order

New apartment