Azure Urban Resort Residences - The Paris Hilton Beach Club

Looked nice

Staff were racist and rude to deal with Owner adds extra cost for a guest QR code I had never heard of before

I didn't get to stay there because scammers we using that property and booking.com to scam people. After the first property that I tried to book, which apparently was next door which I already sent in a review who was also scamming people after speaking to the owner, which was a woman. She did cancel everything which I had already paid two hundred dollars usd through booking.com she stated that she did not have the money that the money was still with booking.com which I never received a refund of anything. So I got scammed on that one. The security guards, there were saying that they were running scams lately..

Una camera con angolo cottura molto ben accurate nei minimi dettagli con gusto e qualità. Si trova a 10 min a piedi da un grande centro commerciale e mezz'ora di macchina x aeroporto Il posto e d'avero bello e vi assicura una grande sorveglianza e sicurezza.

Non mi e piaciuto l'aria condizionata che era l'unica cosa un pò vecchiotta. Si spegneva solo manualmente.

Location is center of Manila, close to the airport. Its convenient from your destination. The room was clean and well design. Has a great view. Has a pool if you wanno go for a swim. Safe and secure property and friendly staff. The public grounds are neat and clean.

I dont the smell of the drain in the kitchen. There is occasional smell from the kitchen drain. In the morning it smells and in the evening or afternoon it dissapper. A lot of the neighboring tenants are very loud and makes the hallways very dirty and smelly. I find it very disrespectfull especially in the night when everyone is sleeping and you here suddenly loud karaoke and people talking in the hallway very loud. In the booking online platform, they should indicate more information with regards of the rules getting a QR code or visitors pass. Booking.com should dobe or triple Check the people posting as owners of the rental property, because there are abundance of scams happening in Azure. For example in my case, the I was scammed on my first appointment because they did not show, second the owner have my bank details in the booking.com platform which I find very dangerous, because my bank account can be compromised. And because of this Scenario I have to book again a new booking that costs me more than twice the amount. I would highly suggest that you need indicate procedures especially for the check-in, as to avoid delay, confusion and frustration.

The room is clean and the family had a comfortable stay. SM nearby is a bonus.

I booked this stay via booking.com at the last minute. No hassle at all with the booking and payment. Unfortunately, the check in process is a hassle as you need to submit valid Id's so the unit owner can generate QR code for the gate pass and the check in. These details or requirements are not available prior to the booking and payment process. This is so frustrating especially if the booking is non refundable. Due to the difference in time zone, I endured an all nighter to provide the valid IDs hoping that we will have a smooth check-in as mentioned by the unit owner. For some reason the QR code was not generated on time even though we provided the valid IDs. As a result, we found out from the management that booking.com is not affiliated with Azure as we tried to use the booking reference when we tried to check-in on arrival and they couldn't find the reference on the system. I tried to call the unit owner to help out but there was no answer. I thought that I was scammed as booking.com also mentioned on their apps not to give details or email to which I provide on WhatsApp. After all the frustration of checking in, the QR code finally was sent to my email and interestingly it came via Azure (noreply@azuresouth-pms.com). We were initially told by the receptionist that booking.com is not affiliated but somehow they knew these processes existed. We felt really frustrated as the receptionists were unable to help without the QR code at that time and also the security are pressuring us to leave as there was no space to park your car to sort this kind of dilemma. We have no options but to leave feeling frustrated. Somehow, the QR code was generated on our way out and that we are able to comeback and finally able to check in. Parking is available but you have to pay. For transparency, this should have been mentioned on the booking.com app. like every other properties. Nonetheless, it should have been free if not stated otherwise.

I like to thanks are host, Leah for a quick response of sending the QR code to allow us to enter the property. Once inside we were greeted by the desk person which gave us all the information we needed to enter the building and the suite. As we enter the suite, we appreciated the scent that surrounded the whole room full of cool air from the aircon. The suite was well equip and clean and organize. All though there was a nice table to eat on in the kitchen we prefer the round table on the outside balcony which had an amazing view of the swimming pool. You could not ask for a better location. The SM City Mall was just 150 meters away from the front step of the tower we stay at. All and all, i 100% recommend this place. Thanks again to Leah for a perfect stay.

Ambiance view

The view

Location near to SM mall within walking distance. Interior design/decorations were good. Security staff were helpful. Good elevators for luggage. Very nice view from the balcony and pools were great. Handy facilities nearby for laundry.

The bathroom could have been cleaner. A few bugs were seen. Seemed to be a communication issue in our checkout as we had sent a request to meet the caretaker @ 5:45am to catch our flight, fortunately we were able to contact the owner who assisted with the Security checkout.