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8.4 / 10 Guest Rating

Zen Guest House - Museu do Bonsai

Estrada Chão de Meninos 12, Sintra, pt

Zen Guest House - Museu do Bonsai - main view

About the Property

Luxurious Accommodation with Scenic Views
Situated just 1.1 km from the center of Sintra, Zen Museu do Bonsai offers a tranquil retreat with a garden and terrace. The air-conditioned apartments feature balconies and flat-screen TVs, ensuring a comfortable stay.

Modern Amenities for Ultimate Comfort
Each unit boasts a private bathroom with a shower and hair dryer, along with free WiFi. Select rooms even come with a cozy patio and indulgent extras like a coffee machine and complimentary wine or champagne, adding a touch of luxury to your experience.

Convenient Location with Nearby Attractions
Explore the wonders of Sintra with Quinta da Regaleira and Sintra National Palace just a few kilometers away. After a day of sightseeing, unwind at the on-site coffee shop for a delightful evening. Book now for an unforgettable stay at Zen Museu do Bonsai.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent2671 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful surroundings.

Categories

Cleanliness7.6
Service9.0
Location8.6
Room Quality8.5
Amenities8.6
Value for Money8.5
Food and Beverage8.1
Overall Experience8.4

Select topics to read reviews

D
DianaptPT
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Very Good"

7.0
Helpful?
M
MargaridaptPT
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Estadia muito curta mas muito enriquecedora"

8.0

O local é muito agradável, bem localizado e sossegado. O anfitrião e os restantes colaboradores, muito simpáticos e disponíveis para nos ajudar Recomendo sem dúvida

de nada

Helpful?
J
Jesús ManuelesES
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Good"

1.0

Habitación sucia y con muchísima humedad. Espejo roto, cristales sucios y con moho. Habitación sin privacidad

Helpful?
E
EmmanuelkeKE
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Exceptional"

10.0
Helpful?
V
Vivz78ptPT
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Excellent"

8.0

O concepto.

Casa de banho pouco prática.

Helpful?
J
JasminusUS
Verified booking
family_with_children
Standard Room
Stayed in May 20, 2026

"NOT happy"

3.0

The location was excellent and they were able to check in early which was excellent.

Unfortunately, many factors. The room was super super cold & humid. You could smell something strange which we still don't know what it is, but we were tired and it was late. On the first night, we didn't put the heater on because we didn't know how to do it. There were only two thin blankets and we had to sleep with our winter clothes on (jacket and thick pants) because we were freezing. When we woke up the next morning, everything that was sitting on the bathroom window was wet. The toilet paper was soaked, my make up bag and my brushes all humid, the windows from the inside were wet as well. On the second night, my sister who lives near by was able to put the heater for us at full blast, but we were still cold. Advice: The location of the heater should be facing the bed. At night, my Senior Mother took a bath and she got tangled on the shower curtain which is not secured properly and almost fell. We still don't understand why it was needed since it's a glass shower. Also, the shower curtains had fungus which is signs of too much humidity. Also the wooden style floors are damaged from the humidity. We were told the reason behind the condensation in the windows were due to the heater at full blast, but again, the first night was not on and had the same problem. This room "Raiz" was not kept up well. The drapes were dirty, the lil arm chair trim was broken, the floor was stained and looked dirty. the lamp on the ceiling has spider webs. And we know this, because my mother stayed last year during winter season and she had a completely different and great experience. She can only assume that we were given the worst room. Since the other room she stayed at last time was so much nice and well kept and wout humidity or cold weather issues. It is super sad since the hotel in the outside is the bonsai museum and the guy who runs it keeps it super clean and nice. But again, nothing like our room.

Helpful?
C
CostabrBR
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Na primeira noite foi muito ruim, mas depois melhorou."

5.0

O Local é bem bonito e agradavel, para se fazer visitação nota dez, gostamos muito de conhecer, um pouco distante do terminal de trem. As pessoas são simpaticas e receptivas, Tem um rapaz que foi muito atencioso. no dia que chegamos tinha um casal nos aguardando para entregar a chave e passar as instruções.

Não gostei do quarto que nos ofereceram quando chegamos, box com vasamentos, banheiro pequeno, cama horrivel, não dormi a noite inteira e não havia sequer lugar para colocar as malas no quarto, no banheiro também não havia como colocar uma roupa pendurada. No dia seguinte pedi pra trocar de quarto, nos deram um outro bem melhor, com armarios e locais para colocar roupa e o banheiro tbm bem melhor com prateleiras para colocar as roupas e as nossas coisas de banho. Dormi bem melhor pois a cama era grande e boa, os lençois brancos e limpos. Ainda tem algumas coisas que eles podem melhorar, Mas este foi bem melhor, porém eles não fazem a limpeza do quarto dia a dia, mas tirando o primeiro dia, o restante foi bom, eles oferecem duas capsulas de café, dois bolinhos e uma garrafa de agua todos os dias, as toalhas se pedir eles trocam, nós chegamos no sabado a noite e fomos bem recepcionados, porém no domingo não tem niguem na recepção, a noite tem pouca iluminação para entrar e sair do local, mas tem uma outra porta de saida na rua de cima que é mais acessivel.

Helpful?
R
ribe82itIT
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Very Good"

7.0
Helpful?
A
AndreasdeDE
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Exceptional"

9.0

Schöne Gartenanlage im japanischen Stil. Parken direkt vor der Tür möglich. Für eine Nacht zu dritt mit Kind völlig ausreichend . Schnelle Verbindung Flughafen. Knapp 30 min. Self check in möglich. Kamen etst gg 23 uhr aus der Algarve an.

Helpful?
I
IRENE MARÍAesES
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Very Good"

7.0

El entorno dónde se encontraba el apartamento era tranquilo y rodeado de vegetación y bonsáis, muy bonito todo.

El alojamiento tenía muchísima humedad, la TV no funcionaba, y la puerta de acceso se podía abrir desde fuera.

Helpful?