Host & Stay - The Loft

Easy key collection

Too many stairs. I knew there were a few but it is a proper slog and I certainly wouldn't do it again. The stairs is a massive thing which is not advertised until you do some digging. I wouldn't have booked if I had read more into it so that was my fault. As with previous comments, the shower is totally useless and shouldn't be there, there should be blinds on the velux windows, this has been noted in many, many previous reviews and the hosts have responded saying it would be looked at but certainly has not. The freezer part of the fridge is totally inaccessible and could be easily fixed by someone defrosting it!

Good location, close to town, beach and harbour. Well equipped apartment, comfortable furnishings. Parking very close by was free due to it being winter. Pets accepted and it was fine for our small dog (just remember the 78 steps down and up again to let them out before bed!!)

Compulsory extra fee for insurance - either £25 for policy or £10 admin fee if paying damage deposit. This should be mentioned on booking.com (no mention not even in fine print as at Dec22/Jan23) Description should also make it clearer that this is the loft of a very tall building - 78 steps from pavement to living area. We were unable to use the ice compartment of the fridge as it was totally iced shut with a considerable amount of solid ice that was not budging. I note that a review from July22 also mentions this! (we had hoped to be able to make ice for our drinks as staying several nights including New Years Eve) Headroom was an issue, particularly in the bathroom, didn't expect it to be as I'm only 5ft 4, but I discovered that there was only a very small area directly inside the door where I could stand up straight. I think the description should be clearer about this - it is not easy to tell from photos. The handle on the bathroom door needs attention, again I see that mentioned on a previous review. There are no blinds on any of windows - not a problem for 3 of them, and didn't bother us staying in December but would definitely be a problem during summer months as the window is directly above the bed, and there is no way of keeping light out of the room.

Easy key pick up and entry. The place was clean and tidy, and nicely decorated. Basic kitchen with utensils etc. Location was brilliant, 5 minute walk into town and down to the beach. Parking was free but not provided by the host. I stayed in winter so not as busy but can imagine in summer parking could be a bit of a pain.

If you’re over 5ft watch your head in the bathroom. Not a bad point really it’s just the way the building is. Nothing that should be considered held against the host.

We stayed here with our dog as his first Beech holiday and had a really nice time in Whitby. The apartment was easy to get to, get the keys and was really nice and clean. The location for us was perfect as once you came out of the front door you were within site of a green for our dog. The green also had a little cafe which was open late for us to get a drink and ice cream before we headed up to the apartment. As well as this the apartment was in a easy location for the beech and to the center of Whitby.

The apartment needed a little bit of tlc as one of the doors almost got stuck due to a dodgy door handle. Also I'm 6 foot 5 and struggled in the shower so we had baths all week instead.

This property is tiny and the ceiling is so low, I am amazed it meets building requirements. It is only possible to stand up right in the middle. Because of the height of the ceiling, it isn’t easy to shower standing up or to sit on the loo without bumping head. The kitchen is not fully useable because the microwave is tucked in a little low corner. There are 5 flights of stairs to get to the property. On arrival, the key code did not work, so had to wait for someone to sort it out. Won’t be staying again!

Clean, modern and perfect location

with it being at the attic brilliant views of the abbey and well presented

needed a good clean and tarting up and the decorating finishing correctly ware and rare starting to show and no good to anyone over 5 foot with a heart condition

Love the quirkiness off the apartment close to everything nice sea view out the windows had everything we needed Would stay again

The amount of stairs could be a problem for people with mobility issues

Location good and interior well supplied and comfortable.

Issues were flagged in previous reviews - the stairs, the headroom, and the absence of provided parking vouchers which neighbours told us other flats provided.

had a wonderful stay at the loft. property is in a perfect location for discovering Whitby, didn’t use the car all weekend. parked in the pay and display at the end of the street as a lot closer than other suggested car parks. the loft was nice and clean upon our arrival

would suggest that there is reference made about the heights of the ceilings on booking.com as not ideal for people over 5’2 as very low. Bed is comfy however short in length, again not good for tall people. would be better if there was a blind in the bedroom especially as light comes straight in through sky light currently. The stairwell leading to the property could do with a clean / refresh, biscuits on the floor and things up the walls.