The Storyhouse Gathering

Hotel near to centre. Very clean. Lovely friendly helpful reception staff. Room clean , beds comfortable

Well equipped accommodation with all you need for your stay. Bedrooms were perfect for our needs. Canal Street car park just behind the property for £7 24 hours

Lots of traffic noise at night which some might find difficult to sleep with

Location and price were great

Noise from traffic in the front facing bedrooms, could benefit from another layer of glass on the windows to reduce noise.

Comfortable and right in centre of Chester

Nothing as long as you have earplugs its fine

Price, location

The location is brilliant. Less than five minute walk to the food market hall and Christmas market and one street away from the storehouse theatre. The property extremely clean and excellent value for money

Some of the paintwork was a little tired but didn’t distract from enjoying our stay.

Not much

Is in need of a refresh. Doesn't look like the pictures. Worn stair carpets, walls & skirting needs painted. No shower gel in the dispensers. Mentioned free parking but the barrier was pad locked & had to pay for overnight parking. No details on the parking unless that was in the small print. Got lost and called the out of hours number & also sent a text. No answer on the number & didn't reply to the text, even the next morning. Took 5 minutes to get the door unlocked as it kept locking out after 5 digits were entered. Due to the sash windows the noise outside with the traffic kept us awake. This was in the small print that we also missed. Check the small print for everything before booking. Sat Nav takes you to the front of the building that you can't stop at as it's a busy road with double yellows. Enter from the back and the signage isn't great. They need to give more details for getting to the property. It was cheap, so overall you get what you pay for.