APARTMENT 736 at Ballito Groves

It was nice we enjoy

Nothing basically

Everything ,the water was cold,stove didn’t work and the host was assisting us via call instead of showing up

Had good communication with the host

All was good

The host was kind and tried her best to make our stay a decent one

The towels were still damp upon check in and hung in the closet, probably to dry. But even the next morning they were not properly dry. The toilet rolls looked like they got wet and dried at some stage. The toaster and cutlery drawer was dirty. All plants were dead, even on the balcony. We booked for a 2 night stay but on the second night our unit’s electricity got cut off while we were still cooking, we had to go to bed on an empty stomach. And the next morning I was forced to take the kids out for breakfast since there was still no electricity. The host promised to send us R100 for each family member for breakfast as compensation, but that despite asking for my banking details, no reimbursement was done.

Clean and peacefully

We were not provided with tissue paper

Clean rooms and linen

The address was confusing,it's not the one as mentioned it can cause panic and confusion