WelcomeCologne Apartments

The apartment is close enough to the tram stops. There is a kiosk/shop nearby. There are enough appliances (hair drier, microwave, fridge, iron, oven).

Collecting the keys has been an adventure. I had to call more than 10 times the provided number, sometimes someone answers, sometimes no, and sometimes they just hang up when you speak English. It has been really difficult to let them explain me that the keys lock box was at another door number, inside a tunnel, behind a wall, just above the building bins. You then have to let the mice run away and then flex to reach the box avoiding the bins. The flat had the bare minimum: thin mattresses, lumpy pillows, deteriorated furniture, stains of all colours all over the place, mould in the shower, see through curtains in the bedrooms, faulty plugs, flying taped cables. A faulty sofa bed presented as sofa or double bed, not clear, with a bare stained mattress we had to cover with the single duvet provided (please note this was meant to be a double bed). When we tried to sweep the floor, as requested before checking out, we only found an extremely dirty broom which left more dirt and hair then collect them, and a vacuum cleaner which we believe has never had its filter changed: we had to open the windows and leave the apartment for how strong the smell it left was.

The apartment has a lot of beds, enough for a family has 4 kids or more.

All room conditions are quite poor, lack of maintenance or touchup.