City-Appartement Vogel

The property is very close to a bus stop which can easily transfer to the city centre or main train station. The room is very spacious with quite a complet set of facilities, including even a washing machine (which we didn't use). The room is not directly facing the road, so it is quite quiet.

The WiFi is quite slow and often disconnected. There is no instruction on how to turn on the TV or internet TV program. I tried many ways with the two controllers there but still cannot manage to see any TV program. The key was left on the front door before I arrived. Basically anyone can open the door and live in - it doesn't feel secured. The room is a bit dry and warm although the host offers a fan in the living room. There is also an air conditioner in the living room, which is very rare to see in Germany, but I haven't tried to use it - It doesn't look working though. The cleanness could be improved in many places in the property.

Location was ok. We never met the host. We were told that the key was already in the door ( outside, meaning that anyone could have helped themselves inside) four hours before we arrived in Koblenz. Unless you had stellar eyesight, the entrance was difficult to find unless you drove into the Hof using the building number as a guide. There was NO sign outside stating Vogel Apartments in Hof at the entrance. There was a car park outside the apartment which was good but the entrance looked unkempt and dirty. Opened the door and basically the apartment was an office dating back to the 1980s converted into a flat. The floor was clean but everything else was not. Dust and mould and dirt in the oven, fridge and shelves. Carpet worn and the TV had no instructions on its use. We had to ask the landlord for a vacuum cleaner ( very old and so dusty and dirty itself) . We left a day earlier ( only staying because we were meeting friends that evening who live in Koblenz) because we felt like this was a sublet office come doss house. Curtains were barely held up by cable ties. When we booked this place via booking.com, there was no mention of us having to clean this dump of an 'apartment'. We have two house trained dogs, no accidents, yet we were told AFTER checking in that, upon checkout, we would have to clean an apartment that was already filthy to begin with. So, once the vacuum arrived, we got to work...and left ourselves dustier than the apartment.

All of the above. The oven was the worst. At least the bed was clean changed and we had a roof over our heads with hot water. A lot of random floor ( empty office) space if you decide to host a house party plus sleepover.

OK location, lots of businesses around the apartment

Asked to take out the garbage, but could not find any garbage bags

The apartment was very spacious and contained 3 single beds, a couch (that could easily fit a person), a fan, tv, kitchen. There were at least three sets of cutlery available and a coffee machine. The fridge was a bit musty and turned off when we arrived but we were able to turn it on. There were a lot of towels supplied which clearly smelled like they were freshly washed. Location was far from the old town, but with plenty of facility and restaurants available close by.

We didn't receive any information about the key handover prior to arriving at the flat. The "call business" button on Booking.com actually does not lead to the phone number of the owners. Therefore, you will need to manually dial in the number. You will need to bring your own body wash and shampoo (or go to the supermarket close by to stock up - but not on Sundays). The apartment had little dust bunnies in the corners.