Gute Zeit

Spacious, clean inside, got well equipped kitchen with washing machine. Heated well

Bath gel, shampoo should be better. Only 1 bathroom for 6s of us

This was a cute second story apartment, once in the door you need to walk up 16 steps to the main living space which holds the two bedrooms, bathroom and kitchen. The living room area is up another floor (11 steps). The apartment had everything we need to make our meals. It supplied coffee, tea, sugar, and salt and pepper. There was a hotpot for hot water. We had enough hot water for all four (82, 63, 57 and 52) of us to take showers.

Our train was later than anticipated for arrival so we did not get to check in until 7:30pm-8:30 pm. Unfortunately, as soon as we opened the entrance door, the aroma of smoke was there to greet us. This home was advertised as non-smoking. however, it was not. I am not sure if the previous guest(s) smoked. We opened the windows and closed the doors in each of the bedrooms to try and air it out. All of us are non smokers. My aunt has breathing issues and I have allergies to tobacco. Everyday upon our return we opened windows to air it out. We did inform the owner of the smoke issue, she applogized and asked if we could deal with it. We did since we had a short visit and would be gone 8 - 11 hours a day. Once the property was booked, I recived a note from the owner telling me we needed to pay a tourist tax of 32 euro. The tourist tax was not mentioned in the listing. I contacted Booking and they contacted the owner, Booking stated that we needed to poay the additional fee that the home owner was requesting. I informed the owner that I would bring the 32 euro with me when we stayed there. The owner was good with this. The property listed a free airport shuttle which was one of the reasons we booked it. Upon reserving and paying for the apartment. I reached out to the owner about the airport shuttle. The owner replied to contact Booking. I contacted Booking. Booking then stated that the owner stated that there was no shuttle. After some back and forth with Booking, the owner stated that they would pay for the transit (bus/tram and taxi for the kilomiter to the station) to the airport. This was utimately deducted from the Tourist Tax that was left for the owner upon our departure, since she was on holiday as well. The unit itself is almost a mile walk from the station and half of mile walk to the bus stop. There are no close grocery stores, so we would stop at one of the tram stations next to a grocery store on the way home each night.

Everything was superb in the property, more and above than expected! Not only we had all the amenities, we were also fully stocked on hot beverages, bathroom accessories, towels, full instructions how to use anything. Thank you Anke for your warm hospitality.

There’s no such a thing;)

very clean and cosy apartment near Volkspark Stadium, Arena and Zoo. The owner is there for you all the time and reacts to requests promptly.

Steeply stairs not ideal for younger kids that run around a lot. however, the owner is about to install gates for safety.

Not Applicable it was self catering. Location good and quiet residential area.

Upon first entering the accommodation, we immediately noticed a strong smell of cigarette smoke which we first attributed to a previous occupant. However, within a short period of time we discovered that the smell of smoke was coming from the owner's accommodation below via gaps in the staircase. This was disappointing as it caused our clothes to smell of smoke and my wife, who suffers from asthma, has an allergy to cigarette smoke, we expected the accommodation to be non-smoking. The stairs from the first floor to the living room in the roof were quite steep and needed particular care in use and, we would warn visitors with young children to be made aware of this. In other respects this split level apartment was very clean and satisfactory. Please note: The first image is shows the stairs at the entrance with a gap where the smell of cigarette smoke comes up. The second image is of the stairs leading to the living room in the roof.

Location

Nothing