Le Touesrock no 15

We stayed here during the last week of December 2024. It was a family trip with my husband, two toddlers, my mother, and my mother-in-law. The host, Lizelle, was wonderful—responsive, understanding, and accommodating. The view from the apartment is fantastic, and the access to the beach is perfect, making it a great location for beach lovers.

The apartment itself left much to be desired. Unfortunately, it is not suitable for elderly guests or those with mobility issues, as it’s on the third floor and there are no lifts in this block. The state of the apartment requires significant improvement. There’s a noticeable stale odor in all the bedrooms, likely due to the old carpets and lack of air conditioning. The desk fans provided in the rooms are rusted, and only one side lamp worked in each room. Several items were broken or in poor condition. The toilet seat in the second bathroom was unusable, leaving my mother to manage without a lid for the duration of the stay. The main bathroom was the most challenging aspect for me—the windows can’t stay open, and worse, there’s a strong sewage stench emanating from the pipes, partially covered with cardboard. This smell seeped into the bedroom, forcing us to keep the bathroom door closed, which only trapped the stale air further. The sliding door in the living room was also broken, with the glass detached from the frame. We were fortunate to have good weather and could leave it open most of the time, but on the last day, it came off completely, forcing us to keep it closed. This made the house unbearably hot and stuffy. The kitchen appliances are outdated and unhygienic. The microwave is rusted inside and needs urgent replacement, and the kettle and toaster were unusable—we boiled water in pots for my toddlers’ milk. The kitchen cupboards are falling apart, and the fridge only keeps the freezer cold; the fan for the fridge section stops intermittently and leaks water into the passage. Overall, while we enjoyed the beach and the time away, the apartment itself was a disappointment, especially for the amount we paid. The lack of maintenance detracts from what could be an amazing holiday spot. I hope the owner takes feedback seriously and invests in repairs and upgrades. This place has great potential but currently does not offer good value for money.

We were received by very friendly management, the location is excellent easy access to the beach and a sparkling blue pool. The unit is well equipped with everything that you could need and spacious.

Location was good. La Touesrock is a good apartment block however this particular unit should be avoided. The beach is really good and there is also a private entrance to it.

All the appliances were old or broken. The microwave was broken and rusted in the inside and couldn't be used. The thatch roof was leaking water into the lounge. The gas for the braai was finished. The cupboards in the kitchen had water damage and water came through during the rain. The washing machine handle was broken. The sliding doors couldn't be locked, neither could the front door (only the front gate could be locked). Hence, it is a security risk. The lights in the room were flickering. The windows don't open properly in the bathroom hence there is always a damp smell in them. I had made several of my issues known to the owner but they couldn't really be bothered to assist.