San Jacinto Triana Suite by Valcambre

Location

Massive lack of communication. Emailing me to tell me you need a 10 star rating is not appropriate. I have to be honest.

Well equipped apartment in a wonderful neighborhood. separate sleeping and living room.

Due to the fact that the apartment complex is behind a gate, the check in is not as easy, you’ll be greeted by someone to open up for you. you’ll have to exactly specify the time of arrival. but the staff was very nice and communicative. I got the self-check in form about 3 times after i left the apartment plus some newsletter subscriptions in my email.

the room is quite clean and quiet

there is hidden fee for late check-in, if you don’t know about your schedule, and arrive the property later than midnight, then it will cost you 22% to 50% more on a room night price. Something to plan beforehand. We booked our transportation throughout our trip, and we only knew the actual arrival time few days before arriving Seville. The host then told us after 00:00 will cost 20€ for late check-in, while we arrived exactly at 00:00 with constant communication of our status after getting off the train (the last train and the only available train we could get). The host has no sympathy but insists on charging the fee and stated it’s the rule of booking.com. The guy who handed the key had good attitude, however, he wasn’t familiar with how to find the place and which key to use. The key seems not fit the door perfectly, every time we got stuck at the door for more than 5 mins to pull the key out. The shower is a disaster as many reviews already, I thought it was just the problem with the amount of water, but apparently also no hot water. The place is quite far from the train stations