Atrivm San Julián Apartment

Me gustó la limpieza perfecta del apartamento y el buen estado de todos los muebles.

No me gustó que era un bajo sin luz natural, orientado a la calle y con mucho ruido.

Todo me gustó, muy bien decorado, sillon muy cómodo, los electrodomésticos impecables y de buena calidad , hasta lavavajilla tenía e impecable. La ubicación maravillosa para ir caminando a todos los lugares

Nada , todo 10 puntos

No está adaptado correctamente para 4 adultos, el precio excesivo para lo que se ofrece. Cuando llegamos no estaba preparado par 4 personas, no había toallas, y el sofá cama no tenía ropa de cama. Tuvimos que esperar a que nos dijeran qué hacer. Para aparcar fue un auténtico desafío. Tuvimos que aparcar a unos 20 minutos del alojamiento. No volvería a reservar.

ubicación

The place was very comfortable and clean with a full kitchen and laundry room. The location was convenient but a little bit of a walk to get to the main parts of the city.

We booked your property for seven nights but, upon arrival, immediately noticed a strong damp smell and an overall feeling of dampness, making it unsuitable for my wife and me to stay in. We informed the host of this both via WhatsApp and a direct phone call. Despite having other rental properties available, the host stated that there were no alternative accommodations for us and advised us to use the air conditioning/heating system. We followed this advice and turned on the heating, but it did not resolve the issue. The damp smell persisted, and our clothing began to absorb the odour. Due to these conditions, we left the property on March 1st after only three nights. The apartment is located on the ground level, with visible dampness and moss outside, as well as a dehumidifier inside—clear indications that this is a known issue. Given these circumstances, we requested a refund for the unused nights. Unfortunately, he host has ignored multiple attempts to contact them, both from us and from Booking.com. We would appreciate an urgent response to this matter and a fair resolution.