Verona Apartment by HomeFlow

The apartment was spacious, clean, stylish and well-equipped. It was finished to a high standard with lovely large balconies looking over to the Matterhorn. The communication with the hosts was excellent - they were very responsive. We loved our stay here.

The instructions to find the property were unclear to us.

Beautiful view, spacious, very nice, and very well equiped.

Stairs

the condo, the location

90 steps to get to, floor could have been cleaner( some dog or cat hair)

I thought I already rated this property. However, we loved the modern unit, but especially the view of the Matterhorn we woke up to in the morning after arriving late the night before.

Nothing

Spacious apartment including two bathrooms. The apartment is closed to Sunegga lift station.

Few things in the apartment were poorly maintained. Long steep staircase to reach the apartment. Too early checkout time. To clean up and leave 9 am on a Sunday morning is not generous.

Great view of the Matterhorn, very spacious appartment with large rooms, very clean, modern and cosy…we felt like being at home.

Difficult to access with the stairs. We understand that a lift is being built which will certainly facilitate things if you have very small kids or aged family members with you.

Spacious modern apartment. Good decor. Balcony with restricted Matterhorn view. 2.5 bathrooms.

Was not ready for our arrival with basic items missing or not working. Had to request proper pillows with covers for beds. Spent first night sleeping on decorative cushions. No bowls suitable for breakfast (were provided later upon request). No WiFi/internet until requested as details provided in apartment were incorrect. Broken items like front blind (Matterhorn view), internal blind, basin plug. In general, management and attention to detail was lacking. Host attitude was strange. It was like we were asking for a favour to have pillows, WiFi and enough toilet paper etc No apology or sincerity. Definitely not customer focussed. 92 steep steps up from road. We knew about this when booking it and were promised assistance with luggage which wasn't provided.