#stayhere - Modern Designer 1BDR Apartment in Artistic District

This is fake, noone answered the phone and wasn’t able to checkin

Having a parking spot was great!

We arrived later on Sunday and there was nobody to answer our support requests as we arrived at this extremely dirty apartment. Bedsheets were covered in stains (looked like blood), had long black hairs all over them; towels were all stained; sofa was filthy; kitchen was uncleaned - dirty dishes in cupboards; lots of dust everywhere. All drawers & cupboards (bathroom, bedroom, kitchen) have not seen cleaning for a while. We spent a couple of hours cleaning everything ourselves as there was nobody to assist and washed the linens and bed sheets (basically, cleaned the apartment for ourselves) - imagine doing something like that in a place you booked to rest after a long trip! On Monday, we received an answer from the support offering a cleaning service despite being aware that we already cleaned everything ourselves. The support team seemed to not really care about the cleaning issue (consider the fact that this had already happened twice while staying at their locations in Vilnius) and did not really offer a discount or any other compensation. Also, despite this apartment situated in a nice area, you could still see homeless people wandering around the building which made our stay feel less safe; additionally, there's a strong burning smell outside because in the area some people heat up their houses traditionally.

Cleaning was the only good thing

Heating system worked 2 hours during the whole 8 night stay. I was frozen and spend all time on bed. Tv is uselessness no channels YouTube only loading never works. Netflix is taking 40 minutes to play 1 minute of movie. Very cheap furniture. And alarm system in the middle of the night started making so loud noise that everyone was out around 2am at night and only goes off with password which only owners knows. Never experienced this bad stay in my life

Location, 2 rooms and free parking

The property was a great size and utilises space well by having shelves built into the walls. Took me a little bit to figure it out haha! A very bright property and maintains a good amount of natural light up until sunset. The bed and pillows were super comfy, which was a massive plus! Lot’s of storage space too. You have all the facilities you could possibly need for a short or long-term stay. The location was amazing, with a 2 minutes walk away from a hill to view the sunset over the old town. There is also a lovely park not that much further away either. The hosts were quick to respond and very helpful with any queries.

My only complaint is that the main road and the nearby bar are a little bit noisy sometimes, but I didn’t mind it much :)

Apartment was big and clean - Good wifi - Nice balcony/garden - Parking place was just in front of the balcony which was convenient - Easy checkin/check out by lock box with very detailed pdf description

- Customer care: I left 2 bags of factory sealed baby food and other baby items, and after I contacted the landlord 1 day after checkout it was thrown out. It would be nice to ask the customer in case of such big item left obviously by mistake instead of just throwing it out. - Kitchen knives were dull. Need sharpening or providing a sharpener

The apartment was very nice and cozy, we had there everything what we needed for our 1 week trip, the kitchen was fully equipped. Super close to the city center.

The neighbours were a bit loud.😊