Prime 2 Bedroom City Centre Apt

Nothing

Very disappointing stay. The apartment was dirty – unclean dishwasher with food leftovers, hair all over the bathroom, cracked tiles (dangerous!), and a filthy fridge and freezer. The photos on the listing were completely misleading. We came with our family to relax but were very disappointed. The key instructions were incorrect – we were not informed about a second key and accidentally locked ourselves out. The host then charged us an extra £15. The price was not worth the poor quality. We feel misled and request a refund.

The hosts were friendly and straight to the point with great communication . The property and communual areas were all clean and inviting. The apartment was comfortable , well furnished had amazing views of the city Fruit juice and a cute breakfast welcome basket met us in the modern kitchen. We loved it.

It was only a personal issue and to be fair i didnt actually address it , as our stay was too short for it to be an issue; there was no other bedding alternative and only enough for 2. Although it was doubles tbf. We needed the sofa so bedding for there would have been useful.

Not a lot. Ok for location.

Stairs - no mention made of several flights to get to apartment. No sign on door to say it was apartment G . Shower terrible. Insufficient coffee and breakfast items.

Great apartment

The 60 steps up with bags

Location was perfect for where I was working, home away from home. Had everything I needed. Craig was amazing and a great host easy to contact and always got back to you. Highly recommend.

Didn't realise it was on top floor.

I booked this property for my family during graduating week. Upon their arrival, we were unable to get in because the owner would not give us access unless we paid a security deposit, which we were advised not to pay by booking.com. After a long wait and several calls with the host and booking.com, we agreed on paid the security deposit. This would have been in case we damaged the property, but ironically, we then discovered everything at the property was already damaged or broken! Once we accessed the property, we realised that the property looked nothing like in the advert. The pictures they have on the website must be from at least 10-15 years ago. To start, the front door had been broken into, which made the property unsafe. It was barely holding up with some nails. The host claimed that the door was broken into by the people staying at the property the night before. Even if that would be true, it is not acceptable to have your guests stay in those conditions, and they should have fixed the door before our arrival or provided an alternative accommodation. Anyone could have EASILY moved the door panel that was poorly attached by some nails and opened the door. The property smelled of mould and dump, and there was black mould near the windows (that had broken hinges, so we could not even open them to let some fresh air in). The couch in the living room had prints of dirty shoes all over it. There was mould in the bathroom, especially all over the bathroom tiles. The bathroom lock was broked. The cabinet door was broken and was lying against the wall. And these are only some of the issues with the flat. The list goes on and on. After spending several hours on the phone with booking.com to find alternative accommodation, we decided to stay at the property . This was because, obviously, during graduation week, everything was booked up, so we would not have found an alternative.

Great location, excellent facilities! The host was super friendly and made as feel like home.

Everything perfect.

Great location, 15 min walk to Union Street nice touches like some welcome provisions. Clean well looked after.

Nothing