Stunning 2BR Viaduct Views w Parking Zodiak Stays

fantastic location and beautiful balcony overlooking the harbour. Clean and tidy and good facilities.

Check in process could be a little easier. Fans in the bedrooms are noisy at a high speed.

The check-in process was very disappointing. Despite providing our arrival time and calling 30 minutes in advance as requested, we were left waiting for over an hour before anyone arrived to let us into the car park and apartment. This was extremely frustrating after a long journey. That said, the apartment has a fantastic balcony with stunning views of the viaduct and tower. While the two bedrooms are quite small, the beds are very comfortable. The property is well-equipped with everything we needed for our stay.

The checkin procedure was disappointing.

View from the balcony was of of the marina and was nice

The kitchen was dated and a drawer front was falling off. The fridge door didn’t close properly and the recirculating range hood was broken. The kitchen supply of tea and coffee was abysmal. No nice tea or coffee machine. The sound bar in the lounge was not working and the shower had no shelf for detergents. The drying rack was rickety and cramped the bathroom when extended. The hair dryer was very average and turned on and off from the wall switch. The bedroom wardrobe was barely accessible with poor door design. There was nowhere to put bags but on the floor. The front door had to be pulled closed as it got stuck on the carpet. Door needed easing for the ? New carpet. For $1000 a night this unit needed some attention. I would suggest the correct value would be $450 a night. Backup service was empathetic but didn’t offer any practical help like send someone to fix / replace things

Whilst the interior apartment, location and views are superb, unfortunately lacked finesse and touches it should have for the high cost.

-dirty old underwear was left in the laundry on our arrival, evidently left by a previous guest. No refund was offered (such as, at the least, for cleaning costs given this clear failure in basic cleaning) -multiple TV channels were not working, which meant we were unable to watch the rugby World Cup final which was incredibly disappointing. Despite escalating this twice we were not provided any more updates and no direct action was taken during our stay. In fact, the next communication we received stated that a ‘5/5 star’ review from us would be ‘amazing’ -basic food items are not included in the kitchen eg- no olive oil but strangely 4 different salt shakers; a pod machine but not a single complimentary pod. This was below expectations as other properties provide these basics -future guests should be aware the front door to the property is very hard to physically open and close- this appears to be due to selection of carpet that is too high for the floor, meaning you have to push very hard to enter and exit the apartment.

Great spot very quiet. Great views. Will be back. Will was super helpful with check in. Comfy beds, nice linen.

Needs some maintenance, sliding doors In bedrooms don't work, heated towel rail falls off the hinges when 2 towels are placed on it. Elevator didn't work to level 4 for 2 out of 3 days of our stay. Some wine glasses would be handy.

Amazing views and fabulous location. Very well equipped with heaps of cutlery, coffee plunger etc Next to a grocery store for supplies. Literally on the water and so peaceful.

Didn’t get much joy from the leasing agents, despite them responding very promptly. - The overhead fans didn’t work (“did you look for a switch” was their response…) - we only have one key and we are doing different things everyday (“we will try and find another one”). - can we have a late checkout (“no”). This did not detract from a wonderful stay, but was a little disappointing.

Everything we needed and felt safe and secure.

Nothing