29@Whale Rock Estate

Everything needed for a memorable holiday is well provided.

Well equipped, comfortable and cosy

The complex was very ecstatic in terms of the view and the set up.

FIRST OF ALL @29 Whalerock was our Apartment and we were four Ladies and the only time during our stay at the facility was to to sleep ,never used ,wi-fi ,stoves , absolutely nothing besides their beds ,Linen and Towels because the whole weekend we stayed out where we felt welcomed not being watched as prisoners nor criminals. The Treatment that we had received was very inhumane to such an extent that we were not allowed even use the "POOL" nor the "BRAAI"i place and restricted to bring a visitor to chill with and when we raised the matter we were told visitors are not allowed and nothing was written down about that and I asked to specifically speak with (Chanei the Host) and she replied by saying I should speak/enquire that with Booking.com about that. We were being Monitored 24/7 and even Told by the Guards that they must specifically Monitor our Apartment mainly because we are BLACK and we couldn't what have we done or because it was our skin colour ... Wow we couldn't believe there were places with so much RACISM in South Africa . WE WERE EVEN TOLD THAT WE WERE IN THE LAND OF HERMANUS NOT CAPE TOWN ,WE NOT SURE WHAT WAS THAT SUPPOSE TO MEAN .I GUESS OUR CAR WAS NOT EXPECTED TO BE DRIVEN BY US,SOME OF THEM AROUND THOUGHT WE WERE CRIMINALS,EVEN GOT A SEARCH FROM THE LAW ENFORCEMENT. IF YOU BLACK AND HOPE OR LOOKING FORWARD TO RESIDE OR GO ON HOLIDAY IN WHALEROCK ESTATE ....DO IT ON YOUR OWN RISK🤦. THERE IS SO MUCH TO WRITE ABOUT THE HORRIBLE HOSPITALITY WE RECEIVED MAINLY FROM THE HOST . AND ALL THANKS TO THE HOST (Chanei)HOPE WE GOT HER NAME RIGHT...she indeed made our stay feel like hell on earth.WHAT AND EMBARRASMENT . SHE EVEN ASKED THE SUPERVISERS TO COME MONITOR US AFTER OUR DRIVER/FRIEND DROPPED US .

The complex was nice, the hostess was very friendly and helpful

The area where it is located isn’t very nice

Comfortable well equipped 2 bedroom apartment. Hosts were amazing. Cozy modern shower room. A storm had blown power out for the whole area but inverter kept the lights on and the hosts supplied a gas heater which was really cozy. Gas stove kept us supplied with warm drinks. (Bring matches as it doesn't light when no power). Gardeners constantly on the go and 24 hr security.

The bed seemed a little short. Adjacent to industrial area (not at all noisy or smelly) .

Lovely clean property and easy to find. The management were very professional and check in was easy. Only a short drive to centre of Hermanus.

In winter the property was cold. The heater only went to one bar and couldn’t be moved. The bedroom heat panel was not effective. In summer this wouldn’t be a problem.