Cosy townhouse near Kidwelly

Een groot huis met tuin in een rustige woonwijk en eigen parkeerplaats. De keuken is goed ingericht, grote tv, playstation, blu-ray en spelletjes zijn aanwezig. De vriendelijke eigenaar stemde in met een late check-out.

De matrassen van het (stapel-)bed in de tweede slaapkamer vielen erg tegen. Of dun en doorgelegen waardoor je in principe op de lattenbodem slaapt, of te smal voor het bed waardoor je van het matras rolt. In de keuken is 1 handdoek aanwezig, verder geen theedoek om vaat af te drogen, geen afwasborstel o.i.d. om af te wassen (de eigenaarwas wel bereid om een afwasborstel te brengen). In de wc ook geen handdoek.

This house is very clean and spacious. There are 2.5 bathrooms and the lounge and kitchen are very well equipped. Communication with Chris, the owner, was quick and helpful. We had a lovely stay.

Only one shower, took us a while to find basic things like tea towels and our correct parking space (perhaps include that in your house booklet)? Bunk bed mattress quite thin and some blankets for the lovely settee would have been great.

Me gustó todo, estaba muy limpio, era cómodo, tenía play 4 que les encantó a mis hijos. El propietario está pendiente en todo momento.

Que solo estuvimos un dia

Not good! The landlord threatened to report us to the police. Be sure to read the full review! We were dissatisfied with a few things and communicated this to the landlord. At the same time, we wanted a refund for the reasons listed below. We gave the landlord the opportunity to pay compensation for the verifiable (photos) defects, and in return we would not give a bad review, or any review at all. He then accused us of blackmail, filed a complaint with Booking about inappropriate behaviour and allegedly reported us to the police. Just imagine, you point out defects to the landlord, ask for compensation, and the landlord wants to report you to the police. The landlord didn't even respond to the defects we described or our email – no contact, no apology, no conversation. I have never experienced anything like this before. I then contacted Booking with my complaint, they checked the photos and came to the conclusion that my complaint was justified and eligible for a refund. Booking paid me compensation, but the landlord refused and was obstructive. This review is a result of the landlord's very unprofessional and almost rude behaviour.

Here are the details of our complaint. We sent it to the landlord in a very friendly email: The house was mostly fine, but we had a few criticisms: the garden was unusable because some of the furniture was broken, dirty or not set up (it was dirty and piled up under a table). Weeds, including nettles, were growing all over the path. The windows on the garden side were dirty and full of cobwebs. The kitchen was unhygienic, the surfaces and dishes were sticky and dirty. We had to wash many things before we could use them. The oven, toaster and some of the cupboards inside were very dirty. The grouting in the shower upstairs was affected by a few patches of mould. The issue could have been resolved 100% between us, but the landlord was not willing to do so. This is completely incomprehensible to me, but it is the landlord's own fault. Booking encouraged me to submit a review at my own discretion, as this also serves to inform future tenants. It's crazy how they try to intimidate tenants here (reporting them to the police for extortion).

Great location for what we needed visiting the race course

Minor thing. Milk in morning for cuppa. Yea and coffee available but perhaps the small hotel milks would be great

It looks small from the outside but it’s like a Tatdis inside, lots of space, 3 Bathrooms, parking right outside and was very very clean. Every amenity you might need is there, washing machine, dishwasher and a PS4 games console. Even tea and sugar !

Nothing