The Residence Studio - Menlyn Maine

It was good value for money and it was warm, clean.

Lack of cooking pots was disappointing.....it's a beautiful apartment to lack kitchen utensils. The host can just buy 3 usable pots.. ..and also fix the microwave

The host was wonderful and the place was very neat.

Nothing

Location

Not that clean,toilet did not work, towels small and old, just seems to need some updating, some bedside lamps would be good, no wifi code given

Love this place!! Very clean and the staff was amazing. Better than what it looks like on pictures. I enjoyed my stay

Nothing

Apartment’s proximity to the event we were attending.

Informed the host of faulty network connection of their smart TV and they didn’t even bother to assist us. Disappointed.

I didn't have breakfast because I thought it was going to be bad since I was disappointed at my arrival

The room was smelling drain inside we had to keep the air-condition one to get rid of the smell, we told the cleaner about the smell the she checked and said it is drain pan , she will clean it . At our arrival at 6pm the receptionist didn't explain much about how to use the key since the keys Got stuck at the door, we have to wait from 6pm to 8pm for the locksmith guy to come n fix the door, it was very stressful weekend and it was our first time booking at this hotel

Everything was fine except for the receptionists who do not seem to care, the room Wi-Fi we were not given the password for it but advise to call an emergency number which no one answered

Attitude of the receptionist

Area was good, nice hotel.

Towels were disgusting, they smelled bad and were stained I had to go buy my own towels.