Enjoy Home Sorrento

The apartment was clean and tidy. The host was responsive during the stay, especially when we were disturbed by loud noise from upstairs guests one night — this was addressed promptly. Towels were changed once during the stay. The kitchen had basic items, and the check-in and check-out process was straightforward.

We paid €940 for 5 nights, so expected a better standard overall. The Wi-Fi in the bedroom was unreliable, and the TV there was very small. Sound insulation between the three flats was poor - noise from neighbouring guests could clearly be heard. There was no bedding change or general cleaning provided (unless paid for), and we had to ask for an iron. The living room only had a small chair-sized sofa which wasn’t ideal for relaxing. We were also asked to pay €5 per night to park our scooter, which felt unreasonable given the disturbance during the night - although this was later waived. More concerning was what happened after our stay. After sharing a fair and constructive 6/10 review, the host became extremely defensive and then abusive via WhatsApp. When we offered to remove or revise the review as a courtesy, we were subjected to name-calling and personal attacks. The host then proposed paying us in exchange for changing the review to a fake 10/10. When we refused to lie, the messages turned increasingly aggressive and accusatory. This behaviour left us shocked and upset - no guest should be treated this way for providing honest feedback.

Great location - about 15 to 20 minutes walk from main square - but in peaceful surroundings. Very comfortable home and 2 bathrooms was a bonus with 2 teenagers. Pleasant outdoor area with shade and space for drying clothes. Rosella was really helpful, attentive and professional.

3rd bedroom was a small single but laid out well. No air con in 3rd room which was unexpected.

Lovely comfortable apartment within easy walking distance of the centre. Rosella was a great host and organised some trips for us. Would highly recommend

The apartment is beautiful and very comfortable, equipprd with everything you might need. I had a great stay and would definitely recommend it. 10-15 mins walk from centre in a very calm and quiet area.

Convenient in all aspects!

Everything was so good as in home

Service was impeccable and the staff couldn’t do enough

Nothing

Host was super responsive and kind. Spacious unit. We didn’t use the kitchen to cook, but it seemed to have all the amenities you’d need if you wanted to use it. There was a small issue with the toilet that was fixed the very same day. I accidentally booked the apartment thinking it was the one with access to a washer and the host provided great info on a laundry that was close by and even offered me a ride to get there.

After requesting beach towels, I was able to get some, but considering Sorrento is a beach town, so I wish there were beach towels available as a default. An upgrade from keys to an electronic system would also make access to the property a bit easier too.

host is very kind