Wharf Retreat Unit 2

convenience to city centre and Mt Maunganui, good contact with host, beds were super comfortable,great kitchen with good supply of condiments, good security so felt safe, laundry facilities

only thing lacking was outside furniture to enjoy the views and sunsets

Unit 2 was a stand alone condo with lots of privacy and modern amenities. The location was a short walk down the hill to The Strand and restaurants, shops etc. The owner, Annie, was very responsive.

Even though Unit 2 did have a nice view of a bay there was constant noise from Hwy 2 which was between the condo and the water however, after awhile the sound blended in and could only be heard if you were on the balcony. We spoke to the owner Annie about the lack of any outdoor seating or even a shade umbrella, and was told that they were not allowed because of Condo rules. This was a problem for us as the unit is west facing and had full sun in the evening. Annie, I believe had to obey this ruling but as we were there for a month. to be able comfortably use the balcony would have been lovely, and this was not the case.

location

TV only having prime not all free to air channels

Annie was a fantastic host - caring and kind, she made our stay easier despite visiting Tauranga for a family funeral. Annie is responsive but also detailed, I really appreciated the instruction manual at the unit, this helped us enjoy the unit without any issues or interruptions. Large sized luxury unit in a great location with beautiful views - we will definitely stay again when we next visit NZ.

Almost everything, especially wake up with a fresh coffee that provided by the house.

in the kitchen and bathroom were sticky with some sorts of very sticky drops on the flooring for our shoes and my socks were not on. I picked some red hairs as we entered the house. some dirt and crumbs in the living room sofa floor area. in the master bedroom behind the door a lot of dirts and some dead bugs. Overall the house is still very clean and tidy.

A lovely, large unit with a nice view

We had a very bad experience with this property with regard to communication with the owner, who is located in another country and the assurances she made to us. We could not gain access to the property without providing a passport or drivers licence to the owner prior to our arrival. Despite the concerns expressed about the safety of my personal information and assurances that it would be safe, it was not treated appropriately and uploaded to a shared drive. No proof was provided that the information had been destroyed. On arrival at the property the lock box for the key was not working. After an hour and a half of communication back and forth, we were offered a dinner to compensate us for the inconvenience. This was not followed up on and the alternative arrangement of a discount on a future booking is not achievable for us. The rules around using the property are many and demeaning. security cameras are installed at the entrance and you are warned that you are being watched. A very unpleasant and unprofessional owner with little regard for her paying guests