Storchenhof Teningen

Vriendelijke en behulpzame eigenaren

The facility is more than satisfying considering the location and living quarters. Flats are clean and ready to exploit, and equipped with all tools.

However, we had several undesired and unexpected displeasing experiences. 1. Owners requested safety deposit from us as soon as we arrive, but only in cash. It is a huge amount to carry as cash, that we might not be prepared. (I know safety deposit is always blocked from the credit card that we pay, it is normal, however cash request was not something we were prepared) 2. Though we’ve paid for 13 people (including kids) for 5 flats, we’ve been asked for additional charges per kid/per night to be deducted from the cash deposit. That is completely unfair and unnecessary. Plus, it wasn't included in the credit card payment through booking.com., so collected as cash by the owner. 3. Despite we’ve used each tool in flats with extreme caution, some glasses have been broken and 7 EUR per glass has been deducted from deposit. Either we’ve accepted to cover some very minor damages, in my opinion, such situations shall be considered as collateral damage. 4. Though the cleaning fee is already included in rental fee, we’ve been charged with additional for cleaning. Unlike the landlord has accused us for some stain on sofa, we’ve photographic proof for the contrary. Therefore, such duplicate cost is unacceptable, and it should have already been included in the cleaning fee, if any stain caused by us. (Cleaning fee is 20% of the total accommodation, so it is not few bucks) 5. We’ve always felt that we were under surveillance by Landlords. They were overreactive to tell us what to or not to do every time they see us in the property. It was very irritating. 6. One of our car has been damaged in the parking area (scratched all the way) where we parked, by somebody in the neighborhood, so it made us feel to be in the unsecure neighborhood. Consequently, I can recommend to others to visit the facility. However, I’ll not prefer to re-visit ever again.

It is a comfortable and big enough for a family of 5, equipped with everithing you need, and altough it is in a relaxed location (the inner patio of the complex is great) it is within a short distance drive from main atractions (rulantica, europark...)

Nothing

Everything was amazing ! The hosts are incredibly friendly and the atmosphere is so family-esque and warm.

We really liked the atmosphere and the location. The old farm has been transformed into apartments with high quality in mind. The apartment we rented was very clean and did come with all facilities we needed. We had access to a private balcony which was really great. The location is free of ambient noise. The hosts are very friendly and helpful. Teningen is a great starting point when you want to visit nice German cities (like Freiburg) and small villages (like Gengenbach). Europapark and Rulantica are only a 10 minutes drive away.

Nothing we can think of ;-)