Secure and Near Beach

The location is great. Easy to find restaurants and the sea and the beach are just two blocks away. Other amenities like grocery stores are also nearby.

The lack of a response from the property about the infestation of roaches. I saw them immediately when I checked in and opened the fridge and there were small ones in the crevices. The place looked clean, but the roaches were at home there - in the bathroom, kitchen, living space, etc. I fractured my index finger trying to kill a roach. Also, there was no laundry/drying rack, so I was unable to use the washing machine. I ended up leaving the place sooner than my checkout date due to what I perceived as a lack of concern for my well-being. Though they did send someone TWICE to fumigate. That meant that I had to plan and reschedule to allow someone to enter the unit. I was surprised that they did not send someone to supervise the fumigation. That was uncomfortable and unprofessional. They also delivered the laundry/drying rack on the day before my 10 a.m. check out, which meant that my clothes would likely NOT be dry by check out time. They did not offer to extend my check out time. I consistently requested a partial refund and they refunded about $60 of the $255 for a 7-day stay. Overall, this was NOT an ideal experience.

Modern apartment with gas stove and washing machine which is great. There's also a small private outside area to get sun. The neighborhood is safe and there is always a security guard at the entrance.

There could have been more cutlery (I think there was only one fork).

Great location in Sea Point.

The Key to the gate does not work. A few reviews have mentioned that the key does not work, I think it is about time to get it fixed. Thankfully the security guards were always willing to assist in opening the gate.

Very clean and safe place… Walking distance to shopping centres and beach.

The remote for the gate was not working called many times and was ignored. I ddnt have a place to park my car had to park outside…rather let us know there is no parking than providing false information on the site.

I did not get the security guard name but he was the only pleasant part of my stay

It was dirty, moldy, noisy, it smelt bad The bed springs were pushing through the mattress

The location was convenient and the apartment layout was practical. The space itself has potential and the check-in process was smooth.

During our stay we encountered several issues. We saw multiple cockroaches in the kitchen area (around the fridge and under the microwave) on different days, which raised hygiene concerns, especially in a self-catering apartment. In addition, the livingroom lamp was not working and the toaster was not functioning. We reported these issues on the 19th but did not receive any response during the remainder of our stay.

Location, value for money

Curtains and couch is dirty, food stains all over, there needs to be a shower caddy or holder in the shower to hold toiletries, there was a soap dish with no hand soap, the construction noise during the day, only 2 teabags, for 3 night stay, no coffee

The pool and location is saving them otherwise the whole apartment and management is a mess.

Extremely disappointing stay. The apartment was dirty on arrival and had a strong cement/dust smell that made it hard to breathe. I had to threaten management before they sent someone to clean. They claimed past complaints were “100% resolved,” which is simply not true almost everything is broken or poorly maintained. The bed is extremely uncomfortable (caused back pain), couch is uncomfortable, toaster is broken, stove is a mess, kettle was dirty, and there’s clearly no effort put into the décor or upkeep. The bathroom doesn’t even have basic holders for soap or shampoo. Safety is also a concern: the padlock is rusty and can be opened without a key. Management and owner are lazy, service delivery is poor, and complaints are met with robotic responses about “escalation” that lead nowhere. I would not recommend this property.