Withnell Stays - Apartment Two

Perfect location! Good sized apartment. Nice fitted kitchen, seemed brand new.

Hearing/ radiators weren’t the best. Took ages to warm up. Housekeeping could be improved, bathroom was dirty. Window sill in main bedroom was also dirty. Just simple improvements and it would be perfect!

Room was dirty. Above apartment loud banging all night

The apartment was close to the pleasure beach and the sea front.

The place was anything but clean, cutlery/mugs and plates were dirty, handprints left on fireplace, towels smelt damp and foisty and paint flaking off. After paying £267 including fees for 2 nights here I expected a lot more. We paid for early check in which was meant to be at 12pm, yet they sent the codes to get into the property 20 minutes late and only when I messaged asking them. Then to make things even worse they took 9 days to send back the extra £100 deposit I paid, when they state it will be within '7 days'. We've stayed here before and loved the place but unfortunately it seems as though they're allowing it to fall apart and we definitely will not be back. As for your response, why lie for? I have the messages in front of me. I had to request the check in codes at 12:16 and received them at 12:19. You state deposits will be refunded within 7 days, it took longer than that. Maybe update your terms if you're struggling to stick to them. None of this bothers me like having to clean grime and dust from mugs/plates upon checking into a hotel. Disgraceful service for such an expensive accommodation.

It was spacious.

Not Ideal for Winter Stays We arrived to find the apartment cold, and unfortunately, the heating could only be on for 2 hours at a time. It got so cold overnight that we couldn’t sleep, and even after turning the heating back on, it was still cold by morning. I reached out to the owner, who confirmed that the heating system only allowed 2-hour intervals. With the temperature outside at -2°C, this was really uncomfortable for us. I’m 30 weeks pregnant, my husband has asthma, and we have a 4-year-old, so staying in those conditions was simply not feasible. We decided to leave after one night and check into a nearby hotel for warmth and comfort. On top of that, the kitchen hadn’t been cleaned properly, and we had to wash all the crockery before we could use it, which wasn’t ideal. I wouldn’t recommend this apartment for winter stays unless the heating issue is addressed.

It was a lovely little apartment , very clean and great location only a short walk to the beach and shops

Everything about the property was great , there was nothing not to like.

Had everything we needed in a great location perfect for what we needed. Its like crystal mase so big and lovley and warm after a cold walk on the beach. I came with a person I support who has never been away from home and this was a perfect place to stay and will hopefully be back for a little longer as we still have so mutch to explore. All amenities even kitchen roll 😂 but definitely better than a hotel and the same price

Nothing could really could be changed