Adam And Eve Street Apartment

The apartment was close to the station and the town centre. It was spotless and well equipped.

The apartment was lovely. No complaints

Good location

Check in process - the host didn't reply to my emails or phone calls, and did not provide details until after 3pm on the day of check in (after I had contacted Booking.com to make alternate arrangements). Details were eventuallly provided over text, not sure why this doesnt happen in the first place to avoid undue stress. The sofa bed is very tired and not very comfortable.

This property is only about 15mins from the centre of Cambridge love one bedroom apartment with a sofa bed. All pots pans etc that you would need x

The location is great for the centre of Cambridge and was at the cheaper end of properties in this locality.

The check in was incredibly poor. The owner only provides the option to meet you at the property but the communication prior to arrival was really poor and left me unclear as to whether they'd agreed my check in time. So much so, I had to call booking.com customer service to get an answer. After agreeing my check in time of 4.30PM, we were left waiting for half an hour outside the property. Again, despite calling and texting I received no response until 5PM which was merely a call that provided the codes required to enter the property, meaning they did not meet me in person as stated on the listing and could easily have been done via a text message to prevent the delay of my check in which had repercussions on my evening plans. The property itself is very basic. It's been mentioned in many reviews but the sofa is uncomfortable. Which is worth noting if you plan to spend any extended time in the apartment. There was a socket hanging out of the wall in the kitchen which is a genuinely dangerous hazard. Although not in the owners control, it's worth noting that it's very noisy at night. We had to contend with both consistent banging and loud music making sleep challenging.

Location is great, apartment is spacious, heating is funcional. Looking at other accommodations this one is really spacious in comparison to others.

There should be directions send prior to the arrival in the inbox instead of calling the owner on the phone to navigate the location to the apartment. (It would be easier for both sides) When exiting the apartment through the gate if you are alone it takes some attempts because you have to pull the door while pushing the button that is not as close as arm's length. Oven is not funcional and dirty, microwave also not funcional, couch should be replaced because it's very uncomfortable even for sitting (there is mattres to put if needed for sleeping on it), glass wall in the bathtub is not properly fixated. The owner was polite but didn't know we are staying for 2 nights and not 1 so all in all organisation should improve

Bathroom was not up to standard in terms of cleanliness, the heating did not work. It took someone over two hours to bring heaters. The plug socket in the kitchen was loose. Proceeded to allow us to park in the car park but then wouldn’t answer the phone to give departure instructions. Overall lack of communication. Bed sheets were rough and uncomfortable. Faulty oven.

Location

Ok