Mountain Views Studio In an Artistic Neighborhood

The was no remote... My room was not cleaned for the period of time I've spent there. The outside sitting, was not clean when i arrived and no one came to clean until I left.

My apartment was perfect

Fridge not working & cockroaches

Terrible

Thank you for the Wine.

The security at reception is not friendly at all. Talking to us while he was on the phone with his friend and seemed like we were disturbing him. His body language was showing that he was annoyed by us asking questions. The hallway to our room was dirty from Thursday till Saturday afternoon. The kitchen did not have all the basic utensils. Did not have a table as the one we found was broken and the cleaning lady just took it out side. We saw a guy thought the window, who jumped over the to say he was there to paint the wall. Without prior notice. Maybe have a Webber braaier out side.

I liked the location 😁 it's only 5 minutes drive to Cape Town waterfront

The apartment was not as it's been advertised on booking.com. very disappointed especially broken chair and cockroach lots of them in the apartment. I will never stay there again. Shower smells and the ventilator is on 24/7 non stop. The other people staying there for long term was very noise especially between midnight and early hours of the morning i.e shouting. Slamming the doors etc just nightmare

I booked for 2 days for myself and my baby. Upon arrival I noticed the place was not very clean and there was a cockroach on the floor, informed the agent, I got no response. Went out for dinner and returned, switched the lights on and there were cockroaches all over the place. Informed the agent, explaining I won't be able to sleep in a place that has cockroaches as it poses a health risk. I waited for 45 minutes with no solution, I called them, they ignored my calls. I asked a friend to call and she got through to them. I was told that the portfolio manager will process the refund the following day. I had to leave at night with my baby which is a safety risk and book another place, which incurred costs that was not budgeted for. After 4 weeks of contacting the agency requesting a refund, having to explain my situation to new agents almost everyday, them ignoring my calls and texts, then telling me that the portfolio manager is aware but can't get through to the owner, having to tell them I will report it to the Ombudsman for Consumer Affairs, I finally got a partial refund. Not worth the hassle, I would not recommend anyone staying at this place. It's not clean and the owner/agency do not have the client's best interest at heart.

I liked the views and comfortability of the place

Cleanliness was not the best, bad mould on the bathroom ceiling - I always kept the bathroom door closed because I would get sick from the mould, some places in the room were not clean as well as outside, the dishes and cutlery needed a bit more cleaning and most importantly, A building that states that they are present to satisfy guests needs seemed more like a made up lie to me, I asked for an appliance as well as an extra blanket because it was extremely cold, only to be ignored constantly when I contacted the property - They only delivered my needs the day before my departure, I was still not satisfied.