Safe Move - 23 Lancaster House

Not applicable

Wrong code sent Response to phone Poor cleanliness Sheets did not look clean Mattress poor Constant beeping sound of the smoke alarm battery Host response - poor

Location

very small- no. toiletries- bed was broken as was the blind- shower gel container was empty- no hand towels- no night light.

room was lovely

was a little confused when arriving but staff were great and soon got me sorted

Mattress was comfy. Kitchen was clean and new.

High-pitched loud beeping every thirty seconds all day and night made sleep very difficult and broken. Desk was not attached to the wall, and had no fourth leg so tipped up easily. Pillows were not much thicker than the pillow cases. Came up as closest on search to our location for the next day, ended up being a 24 minute walk with other locations much closer.

Good access to Leicester university. Comfortable bed and clean room.

Corridor fire alarm and bedroom light was broken throughout stay and wasn't fixed.

Self contained small flat. TV/wifi/Netflix. Private

Kitchen pots under equipped, only frying pans. No oven. 1 small pillow. Mould on tiles in shower Blinds do not close properly next to the bed.

Easy to access room. Good price

There was a beeping alarm which would not stop throughout the night