Llys y Barnwr - Judge's Court

space in apartment. location great and fixtures and fittings good quality. washing up liquid dishwasher tablets coffee tea and milk there which was good.

key didnt work in lock and toilet ran all night but we advised the staff at the reception and they are going to sort it out so really not a problem.

This review is for the Four Seasons - family room (see next section for the reason). A large long room with a double bed taking the first 1/3 area and part separated from the other 2/3 which contained 3 single beds a settee and desk. 3 tv screens should keep everyone happy. We found it clean with friendly helpful housekeeping staff and perfectly adequate for our 1 night stay. Nice large bathroom with good plumbing.

We never got to stay in Judge's Court despite booking and paying for it in full in advance. When we arrived at the Four Seasons Hotel to pick up the key at 3pm we were told "There is a problem with the room" which turned out to be a problem with hotel's administration: the problem was that previous guests had extended their booking on Booking.com for the night that we had booked and paid for but the management "hadn't seen the email" and only found out when cleaners went in that morning to get the appartment ready for our stay. We were offered a family room at the hotel which was clean and had 1 double and 3 single beds in a long room with a large bathroom. Whilst the room was perfectly adequate, we had specifically wanted an apartment as we were being joined by our son (20) who has severe nut allergies so self-catering with separate bedrooms was our preferred option. We were also offered a 2 bed cottage 17m drive from Aberystwyth and offerered to be driven there to view it. But our son needed to be in Aberystwyth for an exam for the next day so we didn't want to stay literally in the middle of nowhere with no idea if the wifi and mobile signals would enable uninterrupted study or that the morning traffic would not cause delays to get to his exam venue in time. We were given a £43 refund in cash but we feel that it didn't really reflect the inconvenience and loss of amenities. Being the height of summer, with only 1 other hotel in Aberystwyth showing availability- a single room for the three of us at a price more than £100 than we had originally paid for Judge's Court 2 bed apartment we felt we had no option but to accept. Notwithstanding the management said that they missed the email from Booking.com with the extension request, it is difficult to understand how, if the previous guests had already requested an extension before we had booked as claimed, Booking.

The location only

It was filthy pictures provided to prove this Grease dripping of extractor hood which went in all our freshly cooked food Poor previous repairs made The owner is impossible to deal with Hot tub isn’t accessible from the apartment so you can’t go in it when your kids are in bed it’s on the other side of the complex

The location was excellent, property was fabulous, beds comfy, all in all I would definitely return, highly recommend

all good

The location. Having an outdoor space, but the outdoor furniture squabs needed to be cleaned or replaced. The kitchen was in good order

The beds were a very hard mattress on top of a hard base, not an inner sprung base We reported the very poor condition of the sofa when checking out, and asked the staff to please go and sit on it The shower temperature control was not able to be adjusted. It was very hot and would not be suitable for children

We were upgraded. The apartment was outstanding, and the staff i dealt with were great, couldn't have been more helpful.

Communication could have been better, not sure if this is a booking.com issue.

Location Cleanliness of the property Amenities

Perfect for our family if 4 with our beloved dog 2 double bedrooms one onsite living room and kitchen Lovely apartment

Parking was tight around the back but this was due to others not being able to park properly 2 wasted spaces we had to park on the street outside which was fine

Well appointed , spacious and clean

No sign of the hot tub mentioned in the details, not that we would have used it.