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6.5 / 10 Guest Rating

New Town Resort Suites at Pyramid Tower

Persiaran Lagoon, Bandar Sunway, Subang Jaya, my

New Town Resort Suites at Pyramid Tower - main view

About the Property

New Town Resort Suites at Pyramid Tower combines comfort with convenience, offering fully furnished studios near Sunway Pyramid. Modern Amenities such as free WiFi and a well-equipped kitchen will make your stay enjoyable. Convenient Location with dining options and attractions like Sunway Lagoon nearby. Fitness Centre and balcony for relaxation, with additional services like airport shuttle and parking for your convenience. Book now for a memorable stay with us!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.5
Good45 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
SalimomOM
Verified booking
family_with_children
Standard Room
Stayed in Aug 23, 2025

"Good"

1.0
Helpful?
J
JamaansaSA
Verified booking
family_with_children
Standard Room
Stayed in Jul 4, 2025

"Good"

6.0
Helpful?
M
MaxmyMY
Verified booking
review category business travellers
Standard Room
Stayed in Mar 23, 2025

"Very good"

8.0

Convenient

No comment...generally okay 👍🏻

Helpful?
F
FaisalaeAE
Verified booking
family with young children
Standard Room
Stayed in Jan 23, 2025

"Ant infestation"

1.0

Location is central

The place was infested with ants and we had to leave a few hours after we arrived because of this.

Helpful?
N
NickmyMY
Verified booking
review category business travellers
Standard Room
Stayed in Oct 19, 2024

"Bad"

1.0
Helpful?
I
InsyirahmyMY
Verified booking
review category business travellers
Standard Room
Stayed in Oct 6, 2024

"the location is really good to stay because near to mall and themepark. Also, it centre city. The view is really nice..B"

2.0

its close to sunway pyramid mall. While im doing my working, my son can go to mall.

not very comfortable. The bed have ant. All stuffs is in poor condition. Refrigerator not functioning well. Curtains in toilet is dirty. The towel is small for adult. The room is quite smelly.. Dont have dishwash. Dont have mug or glass. Only have coffee cup. Our room didnt same as shown in the picture at booking.com apps… My mistake because didnt read client review properly… last but not least, the parking is quite expensive. The management have to do something with this parking fee.

Helpful?
N
NorinmyMY
Verified booking
young couple
Standard Room
Stayed in Oct 2, 2024

"Exceptional"

10.0
Helpful?
K
KennethmyMY
Verified booking
review category business travellers
Standard Room
Stayed in Jul 8, 2024

"Very poor"

2.0
Helpful?
K
KavidhamyMY
Verified booking
young couple
Standard Room
Stayed in Jun 27, 2024

"Great location TERRIBLE SERVICE"

2.0

The location is really good - next to Sunway Pyramid HaiDiLao. The floor was clean.

The person did not inform us of the planned water disruption. Not during or before payment, not even after checking in. If they had, it would have been an inconvenience but an understandable one that we could have planned around. Instead, after coming back at 10pm after a long day, I find no water. When asked, there is no apology just an image from building management that was clearly circulated prior. They then proceeded to ignore my multiple calls and text and refused to engage. The next morning, they were rude and arrogant and when I said was wasn’t returning the keys until this was mediated, they basically said “go ahead I don’t care”. In conclusion, staying here is fine but lord help you if you need anything or run into trouble. They won’t help and will be belligerent about it. Also the room is quite dated - lights don’t work so parts of the room is poorly lit and the couch needs to be dry cleaned because no one wanted to sit on the stained couch. The floor and bathtub was clean - if only I had been able to use it instead of spending money to buy bottles and bottles of water just to wash up.

Helpful?
L
LakhalegEG
Verified booking
young couple
Standard Room
Stayed in Jun 25, 2024

"It was confi"

8.0

Nice place

The cleaness

Helpful?