Costa Smeralda Holiday Apartments

Questa struttura avrebbe un potenziale altissimo,data la sua posizione e la sua vista,peccato che sia gestito molto male e curato ancora peggio.... Mi spiace, perché sarebbe stato davvero un bel appartamento.

Sicuramente migliorerei la pulizia(che adesso è veramente messa male)e gli accorgimenti dell appartamento. La collocazione e la modalità di raggiungimento,che adesso è davvero difficile da raggiungere per via delle condizioni della strada.

The view from the balcony

Arrival instructions were lacking. Online photos were NOT of this specific apartment. We arrived after sunset and it took over an hour to try to match the instructions to the apartment. The online booking.com photos had curtains on the balcony, corner balcony, lunch woven patio furniture, etc. We used the photos to try to find it. This apartment had none of that. The staff were unavailable and unresponsive. Then, the AC is the back room only blew hot air (yes we know how to use the remote). The AC in the middle room went out on Day 2 of a 4 day stay. The response was: we’ll notify the owner. No assistance came while on property. No wifi. No soap or shampoo in bathrooms. No paper towels or trash bags. No trash separators (unheard of anywhere in Italy as you are responsible for removing your trash and placing in the proper bins, including at this apartment) Not enough toilet paper for 4 nights with 3 guests (2 rolls were partially used upon arrival). Mildew in showers. Stains on furniture. Car necessary as location is more remote than advertised. Caution! The street you get mapped to is like a ski hill mogul death trap. Find the other entrance nearby that will join this road nearby with a typical property entrance. Direct beach access closed by neighboring property. Onsite restaurants listed on booking.com have been closed for 2 years. Can walk to a charming beach club nearby so make the best of it. For the price, I would recommend another location.

Location was great, you do need a car when visiting otherwise you are stuck, people should be informed of that, place was comfy for 6 people, supermarket in Olbia or Golfo Aranci great for self-catering needs and we enjoyed cooking and eating together. You need to access the place via the hotel road NOT the turning off the main road which is like a WW1 battlefield and could ruin your car All in all I'd say decent vfm.

The outside fan was not working, we informed the owner immediately and nothing was done during our stay which was a shame as meant we did not eat outside. Likewise the electricity kept tripping which was annoying, but we could flip the fuse switch everytime

There was a guide with pictures, but the pictures were hard to follow and not necessarily in the correct order. Also, the fence gate was not unlocking with the keys, we spent some time trying to figure out how to get inside, messaging them on the booking app without answers, even calling them and they never answered until we figured out there is a switch on the other side of the fence that unlocks the door...

The support from the host was bad, no answers from them even when we booked months in advance. We asked to have a baby crib as it states that it is an option for 4euros extra per day and they never answered. On-site, they never answered the phone nor the booking app messages. There was no wifi.

Great views and nice beaches and coves in walking distance from the apartment. The outside kitchen area was a useful space.

The bedrooms were dark and beds were not comfortable. Poor cooking facilities and the indoor electric hob was faulty.