Collection Luxury Apartments - Concord 11

Position

Condition of linen etc

Drain blocked with bad smell Overall cleanliness poor - chip crumbs on sofa, glasses not clean No warning of elevator not operational - lady guest struggled with heavy suitcase up so many stairs

Convenient location and good facilities

No elevator and we were on the top floor. Expensive.

This apartment was perfectly located on the 3rd floor right in the middle of town, it had a well equipped kitchen , With modern appliances , the fridge had milk and coffee capsules for us which was a Nice touch, with complimentary rusks . The apartment is very spacious and nice and secure has under ground parking although a very tight squeeze if you have a big car. I had to check In early and they were very accommodating.

Unfortunately one shower leaked all over the floor, the other shower had a terrible smell . One of the basins was blocked , when I opened the basin the plug was full of grime. There also water damage in one bathroom, skirting has rotted and stained. The carpets in both bedrooms were torn and old and held lots of dust and dirt. Both bedrooms didn’t have nice bedding, they had old pillows and sheets with old blankets, fresh linen and duvets would have been nice. The couch in the lounge was sagging and material was threading. The apartment was a bit dusty in some areas. It’s quite noisy in the mornings with a restaurant being downstairs . And I don’t think keeping ironing board, clothes horse and mops in the bedroom is great.

Location is amazing

- cockroaches in the bathroom and cleaner denied they even existed - incredibly small parking (even for a Suzuki swift it was tough opening doors once parked)

Location was good

We checked in and it was dirty. The bedroom carpets were old and dusty. The host wasn’t pleasant. I messaged him and he totally ignored, no apology followed. He sent cleaners the following day but we badly wanted to leave. Checked out a day before actual checking out date.

A lovely, clean, well equipped apartment with a great location in the heart of Stellenbosch. Friendly professional host and staff.