Stella Aparthotel, Las Terrenas

es un lugar excelente y moderno

The apartament is a new building, well furnitured, big living internal/external area with fully equipped kitchen, rooms are spacious and bathrooms are well cleaned. The pool is clean and there is always someone that keep the building safe.

We arrived in the afternoon and the owner asked us to pay immediately by cash, once we started to take showers we noticed that there was not hot water, we told it to the owner and he was disappointed by us to let him know. The second day we thought he repaired it but there was not already. We tried to contact him by phone at 7pm and he didn't answer and nobody was there to help us. We never saw the owner since the beginning of our stay. More problems are: lights on the stairs have automatic sensors, they don't work when you go from upstairs to downstairs, pillows are very bad and wifi signal doesn't reach bedrooms.