West Valley 3BHK Mahabaleshwar

The property was clean, quite surroundings, and the staff was very prompt and polite. The food prepared by the caretaker was also delicious.

The property did not have any open space like a balcony or terrace, where the kids could play. If it had an open space then would have surely recommended my family or friends to opt for this property.

Only location and staff behaviour. Caretaker’s behaviour is too good, very humble

It was a horrible stay, there was no back up of power especially fan in the bedrooms. One room didn’t have AC . During booking it was clear that credit card is accepted at the property but he didn’t accept credit card and we had to pay cash. Furniture in living room was in bad condition especially sofas

1. Caretaker very helpful, is there to assist. 2. Not complaining about food. 3. View from all rooms is breathtaking. 4. Quite and peaceful place. 5. Local market close by, so u won't starve if hotel kitchen is closed. 6. Kitchen has basic utensils for u to cook. 7. Wifi is there. 8. Cc payment is possible but not at property as they don't have card reader. U have to get the management to email u payment link. Please note they have charges for it. 9. We met a local resident, friendly.

1. The 3bhk property has accommodations on 1st floor, so not meant for groups with elderly people, who have trouble climbing stairs. 4bhk property has ground floor hall. So take that if u have elderly members. 2.The immidiate approch road to the building is a climb, which is not maintained, so big headache to take car up. 3.The kitchen should be open for a longer time to take orders, 7pm is too short. I had to get food from nearby hotels. 4. They need to carry out regular maintenance, for switches, windows with broken handles so cannot close, water heater switch that refused to shut off. Cupboards, TV table, needs maintenance. 5. Ac is only in two bedrooms, not that u need it, but it looked very old and as if bought second hand. It spoilt the asthetics of the room, sore in the eye, not sure if it worked.