Apartman Goran - 130m Radiochirurgia

Home atmosphere, spacious, well equiped, beautiful surroundings, great host, near Zagreb, near beautiful nature..

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There was no toilet paper in the bathroom. moldy and filthy as hell. it is extremely unpleasant to measure feces. The bed in the bedroom has very uncomfortable springs. It is extremely dark in the living room, only one lamp is on and the blinds are broken and cannot be raised. The owner has also been lying to me since the week of January 1 and has not sent me an invoice

Will never forget how ridiculous this whole thing was.

Where do I start? We booked this location because it was advertised as pets friendly and because I had to be in Sveta Nedelja for work the following day. We tried to confirm over phone, but the number provided was unreachable. Later we found out it was WhatsApp/Viber only (convenient, not). We arrived at the location and were greeted by a scruffy looking guy who then instantly said "whoah does *insert owner's name* know about the dogs? Well, no since we could not reach anyone. The guy then proceeds with calling the owner and he says that we can stay, for 80€ cleaning charge, 40 per dog (mind you the stay itself was 80). I tried to negotiate a single cleaning fee - nope. Fine, at that point we just wanted to get this done with, so I accepted if the owner could provide me with an invoice. Nope, cash only. No other option. As I was talking with the owner on the phone, another woman came out and asked the man in Croatian "what do these *bad word* want??" after which he immediately told her to be quiet because my wife understands Croatian. We then decided to leave immediately, no refund. Booked a night at Zagreb's best hotel Esplanade where our dogs received most cuddles they ever gotten, just for 35€ of cleaning fee... that could go on the invoice.

None

Stay away from this place! If it was only the apartment, I could have given it probably 5 or 6 points, as some tourists can find it acceptable, regardless of what others have already mention like the busy noisy road right next to the house. What is the total deal breaker is the host Kristijan who is an inadequate liar and I stand by my words. Here is the story. We arrived, my family of 4 (two kids, one with a Down syndrome). We were given the keys to the apartment, but we soon found out one by one that some basic stuff for the stay was missing - bed sheets for the sofa, towels, toilet paper. We started callling the host and he started bringing things - small hand towels instead of bath ones, saying those are the regular bath towels etc. At the end with his poor level of English he didn't understand what we needed, started using a phone translator to no avail. Getting nervous, he suggested so if we did't like the place we could go, cancel the reservation on our side and said he would return the money except 15 euros he would deduct for cleaning after our 30 minute stay in the apartment. We agreed, left and found another apartment to stay in Zagreb, which could be traced in our booking history. In the week that followed he neither returned any money nor answered mine or booking.com messages to him through the website system. Finally, booking.com sugggested so I contact him directly on his mobile phone - on my messages he answered "what" and "who are you". Also, by looking at his replies to poor reviews on the apartment, I noticed that he put the blame on the tourists - this is exactly what I'm expecting after my review now - he writes about people being noisy, breaking his blinds - to anybody leaving a bad review. Do yourself a favour - save some time and money and avoid the apartment.

Very good host, always ready to help if there are any questions. Clean and cozy apartments with everything you need. Good location, close to the highway. There is a store and a gas station near.

Everything was fine.