Helgolandhaus

Check-in & Out

Property Notes

Please inform Helgolandhaus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of EUR 100 is required. The host charges this 14 days before arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Please note that the unit is accessible via a spiral staircase, which is not suitable for guests with limited mobility. When booking, please give your email address so that the property can email you the telephone number you need to call on arrival to pick up the key. On arrival, please do not call the telephone number given on the booking confirmation, as this is a different number. Please note that the property does not have a 24 hour reception and therefore please contact the property in advance of your arrival to arrange key collection. Washing machines and clothes driers are available in the basement. Coins need to be purchased from the facility manager. Managed by a private host