Host & Stay - Montpelier Sanctuary

the property was really lovely, beautifully decorated and the beds were very comfortable. it was useful to have separate toilets from the main bathroom especially for a group of 8 and the host supplied all the toiletries. The kitchen had a very large selection of glasses, mugs, crockery and cutlery, also a dishwasher with tablets. the house was in a perfect location with many cafes and shops very close by.

nothing

Great location and house - lots of provisions inside - well stocked kitchen, books, DVDs, board games. The managing company were great and really quick and responsive to our questions and provided help when needed. A great place to book if you want to stay somewhere as a family or large group. Loads of space to relax and eat together.

N/A

Location was excellent and the toys for children and extras were great. The kitchen was well stocked. Bedrooms were all a good size and the bathroom was nicely done.

The house was very dusty. None of the pillows had pillow protectors and the mattress protectors were not freshly cleaned. Having advertised a balcony, the signs then said not to use it. The balcony was also unclean - there were cigarette butts and empty plastic bags left on it. We felt the cleaners were really letting the owner down. Unfortunately there was an issue with a sink the day we arrived. We felt this had arisen during a previous guest’s stay but had been left until we arrived to fix. It meant 2 days without a toilet on the bedroom level. I didn’t feel this was adequately explained or addressed.