FALORIA Studio Apartment

We needed self catering in Cortina. The place was clean, and a very useful "welcome pack" with oil, balsamic vinegar, organic waste bags, cleaning materials etc. was provided. The agency were quick to respond by WhatApp with questions, but very slow to actually DO anything.

Registration: Prior to travel, I was requested to fill in a long and complicated on-line form including photographs of each occupant holding his/her own ID. On day of arrival I was asked to make a bank transfer of the city tax (from the middle of a forest walk in a foreign country using an unsecured WiFi - that is just not a fair request), Access. Agency told us to drive 40 miles downhill to collect the keys at their office. When I said this was unsuitable, they told me the code for the key box. It would have been OK had we been coming from the opposite direction, but to even suggest such a journey was ridiculous. Why not just give me the key box code? We never saw any staff. Accommodation: The room was dingy and dark - almost a basement. It was OK because the weather was good and we were out most of the time. Communal door lock: As part of a complex, all the apartment dwellers entered a communal door. Our key did not fit this well. Sometimes it needed about 5 minutes fiddling and a lot of luck to open this communal door. This was an intermittent fault. The Agency responded to my WhatsApp complaint but never did anything about this. The recycling bins were a total mess.

Easy check in 5 mins from the hyper center of Cortina Has everything needed

location

Good location

Communication with the host was not good. It is located on the ground floor and has a low ceiling so that anyone can easily look inside from the outside. I needed thick curtains, but they prepared a set of plywood to cover the windows with plywood. It was a small, old facility with a low ceiling