Huisje 16

The host greeted us and helped us finding the property, after we had problems finding it. He also came out when we were leaving and he said he had sent us information about the stairs and pictures, which very unfortunately we had not received, otherwise we would have taken advantage of the cancellation possibility and found something more suitable.

The property is not suitable for disabled guests, there is a step into the kitchen and again a step to get into the living room. The staircase to the bedroom is dangerous, it has no rails. We are both in our 70is and my husband is disabled. He had to sleep downstairs on a very uncomfortable couch, I managed to get up to the bedroom, but there was no way I could have even taken a bag up there, and I had to come backwards down holding on to the steps. The decoration is grim, everything is black including the towels, with a bit of white and grey, even the pictures are black and white, just no colour in this place, which is very depressing. It should be flagged up that it is not suitable for people with disabilities. Also it takes 3 doors with 3 different keys to actually get to the house and the garage is quite a bit away from the property. The garage was too small for our car, particularly as my husband needs the door wide open in order to get out, so we left it in a space just outside. The host said he had sent us pictures but the pictures just showed the box with the keys in and a bit to find the garage. He said he had sent us a message about the stairs, but we can't find this message. We received a message a few days before we came about finding the keys and the code to the box and where the garage key was, but nothing else . The property would not pass Health and Safety regulations in Great Britain.