Relais Russiz Superiore

Gorgeous location and very clean! Breakfast was amazing and staff very friendly!

Nothing!

Odlična lokaciha, naravni ambient, prijazno osebje, urejna in čista soba

Colazione ottima

Il frigo troppo piccolo e la mancanza della TV in camera

Einsame Lage auf einem Hügel, Reihenhauscharakter, aber nett gestaltetes Zimmer mit ansprechender Ausstattung, mit kleinem Vorgarten. Frühstück in wahrhaft imperialer Umgebung im der Erwartung entsprechenden Main Building mit toller Aussicht.

Umgeben von Weingärten auf einem Weingut zu übernachten - und weit und breit gibt es keinen Wein zur Konsumation ist eine wahrhaft neue Erfahrung. Nein, halt - zu dem bis auf 2 Wasserflaschen leeren Eiskasten gab es immerhin eine Preisliste : 0, 375 l demi Boutelle um 20,-€ (????? no comment)

The two girls that were taking care of the breakfast and the cleaning were very nice and polite. Unfortunately my boyfriend got sick and they were the only one who cared about him.

I ended up being double charged due to a miscommunication between the property and Booking.com. When I realized the payment hadn’t been processed digitally, I paid in person immediately. Despite this, Booking.com charged me again – and the property showed no interest in resolving it. When I raised the issue, the response was to blame Booking.com entirely. The manager then claimed they had contacted me multiple times before taking action, which is simply not true. I paid the moment I was reached out to. To add to this, my partner fell ill during our stay. We requested a late check-out and offered to pay for it – they refused. No one from the management checked in on us or offered any kind of assistance. For €330, I expected a basic level of care and professionalism. What we got was a billing dispute handled with zero accountability and zero hospitality when it mattered most.