Quest Suva

When I initially arrived, there was discrepancies about my expectations for and what the property incorrectly described in its marketing materials as appliances associated with a "kitchenette" specifically a functioning stovetop in a Studio apartment. After I pointed out these inconsistencies, including pulling information directly from the hotel's website, the local site management relocated me to another completely satisfactory room, a Studio Executive apartment, that met my expectations. The receptionist staff were friendly and professional to my requests for information about the area. I very much appreciated the day manager generously offered to drive me to an important appointment when a taxi the hotel had ordered for me failed to appear on time. I know this was an exceptional circumstance, but really appreciated this extra attention to client service.

As noted above, the hotel management and website team should make sure that they are explicit and consistent on their website and other marketing materials about the differences of what kitchen appliances are available in each of their respective rooms options.

Convenient to everything

Liked everything

In the centre of the city Convenient excess to everything. No driving required. Perfect.

Nothing.

Location. Cleanliness Helpful staff