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9.4 / 10 Guest Rating

Grand City Hall Hotel & Serviced Residences

Balai Kota No.1, Medan, id

Grand City Hall Hotel & Serviced Residences - main view

About the Property

Luxurious Accommodations
Grand City Hall Hotel & Serviced Residences offers elegantly furnished rooms with modern amenities such as flat-screen TVs and free internet access. Enjoy a comfortable stay with thoughtful touches like tea and coffee makers in every room.

Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues, serving up delectable Chinese, Japanese, and Western cuisines. Whether you prefer a casual coffee at the Coffee Shop or a sophisticated drink at the Piano Lounge, there's something for every palate.

Relaxation and Recreation
Unwind in style at the grand outdoor swimming pool or treat yourself to a rejuvenating massage at the spa and wellness centre. With top-notch facilities and services, Grand City Hall Hotel & Serviced Residences ensures a truly relaxing and memorable stay.

Book your stay now at Grand City Hall Hotel & Serviced Residences for a luxurious and unforgettable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom Apartment - Photo 1

One-Bedroom Apartment

This air-conditioned apartments offers free access to the gym and swimming pool. Fitted with a flat-screen satellite TV, refrigerator with mini-bar and a personal safe. Private bathroom comes with a bath or shower, slippers and free toiletries.

72 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

One Bedroom Apartment

Non-refundable
Breakfast Included
20% OFF$99.9

$79.92

Includes taxes & fees

Guest Reviews

9.4
Exceptional384 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent service.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.0
Food and Beverage8.5
Overall Experience10.0

Select topics to read reviews

M
MaryauAU
Verified booking
couple
Standard Room
Stayed in Jan 24, 2026

"Great place to stay except for no Tshirt allowed in pool to keep you from getting sun burnt"

9.0

Breakfast was amazing and the all the staff so nice and friendly

Being an Australian I think we should be allowed to wear a t shirt in pool so we don't get sunburnt I couldn't go in pool because of thst and it's our 2nd long stay at the hotel

Helpful?
C
Compass00567731502
Verified booking
Family
Standard Room
Stayed in Jan 23, 2026

"Thank you Grand Cityhall untuk experience yang memuaskan. Semoga kapan-kapan bisa stay di sini lagi☺️🫰🏻"

10.0

Menginap 4 malem 3 hari di Grand Cityhall hotel Memuaskan sekali, terutama hospitalitynya top👍🏻 Semua staf ramah dan helpfull Makanannya enak,staf restoran juga peka, karena kami bawa bayi, langsung inisiatif ambilkan baby chair ☺️👍🏻

Helpful?
P
PatriceidID
Verified booking
solo_traveller
Standard Room
Stayed in Jan 20, 2026

"Regret !"

1.0

Apartment room sucks and very very inefficient floor plan.

Decor sucks and tacky. Floor plan very bad and stupid! Cheaply equipped.

Helpful?
G
GaynorgbGB
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0

The gym & the pool were great.

The room service was bad. It was difficult to place an order over the phone, the person answering did not have the level of English needed. The food came up wrong, then it came up cold. Not acceptable and no discount given on the food that eventually came up correct and hot ( it was the third attempt)

Helpful?
P
PavlaczCZ
Verified booking
couple
Standard Room
Stayed in Jan 14, 2026

"Perfektní poloha hotelu, výborná kuchyně a příjemný personál"

9.0
Helpful?
H
HING WAHmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jan 13, 2026

"Exceptional"

10.0

Semuanya sudah nyaman, Lamar bersih, pelayanan baik dan ramah, Sarapan delicious,

All very good on the room but only the wash basin a little bit clogged

Helpful?
7
74mutiarar
Verified booking
Friends getaway
Standard Room
Stayed in Jan 11, 2026

"a wonderful stay with warm service"

10.0

such a lovely stay! the room was cozy, the breakfast was delicious, and the staf were incredibly warm and helpful. everything felt easy and enjoyable. would definitely love to Come back again!

Helpful?
S
Safari11596755952
Verified booking
Family
Standard Room
Stayed in Jan 10, 2026

"Ji Long Restaurant"

10.0

I went to the Ji Long restaurant located inside the grand city hall building. The ambiance and the service was excellent. The food was also delicious although there are some small points to be improved. The person in charged of handling customer service asked for our advice and she handled it perfectly. Overall would return back and would recommend it to others

Helpful?
D
DenischCH
Verified booking
couple
Standard Room
Stayed in Jan 9, 2026

"Y a peut-être pas mieux ailleurs"

6.0

Emplacement et plusieurs restaurants

Moisissures sur les murs, sol à revoir, isolation sonore entre les chambres, pas de vrai pain

Helpful?
N
NaifmyMY
Verified booking
couple
Standard Room
Stayed in Jan 8, 2026

"Exceptional"

10.0
Helpful?
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