Hakuba Inn Bloom

Staff and facilities were great and in a good location

Nil

Friendly and helpful staff

Shower. Temperature of water difficult to control and low water pressure

Location, size, facilities, and cost

Nil

Great friendly staff. Very convenient to have your own cafe downstairs that serves western food and makes a great coffee.!

Great location, good facility and warm service. A home away from home.

Great stay. Apartment was bigger than expected. Staff were friendly and a nice cafe downstairs. Good location to bus stops and easy walking to Echoland which has so many good restaurants and bars. Would def stay again

Fully equipped apartment with 2 bedrooms and 5 separate beds. Smart TV so we were able to watch Netflix (this is not common in other places we stayed in Japan). Also had a nice balcony allowing us to be outside while in the apartment, when we wanted. Washer dryer in the apartment and a wonderful cloths drying rack with specialized heating function. Facility offered complimentary shuttle service, dropped us off and picked us up from various near by locations when/as we needed. We went skiing mid-DEC, 2023, and when there was no snow (due to warm weather) we cut our stay short mid-stay. The property owner Erika was awesome enough to give us 50% refund (in cash) for the nights we did not use. I am quite sure this was against the cancellation and refund policies, but still they went the extra mile and did what was right by us.... highly recommended, I will surely return the next time I am in Hakuba. 5-star rating by us :-)