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8.8 / 10 Guest Rating

Heart of Queenstown

62 Shotover Street Queenstown, Queenstown, nz

Heart of Queenstown - main view

About the Property

Luxurious Self-Catered Apartments
Experience the ultimate comfort at Heart of Queenstown. Our apartments boast fully equipped kitchens, air-conditioning, heating, and separate lounge areas.

Breathtaking Views
Wake up to panoramic views of the picturesque lake and majestic mountains from your private balcony.

Convenient Location
Situated in the bustling heart of Queenstown, our property is just a stone's throw away from shops, restaurants, and bars. Plus, with Queenstown International Airport a mere 20 minutes' drive away, your journey to and from the hotel couldn't be more convenient.

Ready to immerse yourself in luxury and convenience? Book your stay at Heart of Queenstown now.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Hiking
Fishing

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The fine print currently reads Please note that these apartments are self-catered and will not be serviced during your stay. Reservations of 6 nights or longer benefit from a free mid-stay cleaning service. Parking space would be $25 per day. This property will not accommodate hen, stag or similar parties. Please inform Heart of Queenstown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent395 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the helpful staff.

Categories

Cleanliness8.3
Service9.3
Location9.8
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage8.3
Overall Experience9.1

Select topics to read reviews

G
GeoffreyauAU
Verified booking
extended_group
Standard Room
Stayed in Apr 1, 2026

"Very Good"

7.0

Fantastic location and view to the water and mountains

Needs a better shower, no window in second bedroom, common areas are tired. Quite noisy with construction works going in the building.

Helpful?
S
SandieieIE
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"Exceptional"

10.0

Great location. Very central. Had everything we needed. ❣️

All was good

Helpful?
W
WeiqiucnCN
Verified booking
extended_group
Standard Room
Stayed in Mar 19, 2026

"Exceptional"

9.0

首先地理位置是真不错,就在码头,参加一日游或者游玩设施时非常方便,当然其实皇后镇也不大,倒是也不必一定要住在这么中心的位置。但从房间阳台看出去就是镇中心的感觉还是挺好的。 工作人员也挺好,虽然没见面,但交流很顺畅,我们因为是中午的飞机到达,到达时才不到两点,也让我们提前入住了。 房间虽然没有电梯,而且我也有大箱子,但我觉得也还好,就是入住和退房要搬箱子,也不是很麻烦。

首先一套房子有两个房间,其中一个房间没有可以打开的窗户,并且窗户是磨砂的。也就是说窗户只有一个采光的功能,啥也看不到。介意的要注意这一点。 然后就是…从中午到晚上,在阳台上都能闻到旁边一家餐厅的油烟味…这是我没有想到的!虽然不是特别刺鼻,但它真实存在…所以我在阳台上也没待多久,因为我不能接受我都到新西兰皇后镇了还要在这里闻油烟味…

Helpful?
I
IanauAU
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Excellent"

8.0
Helpful?
A
anshulauAU
Verified booking
extended_group
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

10.0

Location is the best I ha E ever seen. Everything is nearby and a short walk away. Special mention to Carolyn. I asked so many questions and every time she answered it with a smile and without breaking a sweat. Thanks you made our stay memorable.

Helpful?
R
richardgbGB
Verified booking
extended_group
Standard Room
Stayed in Mar 10, 2026

"Exceptional"

9.0

Central location, views of the lake, spacious.

Helpful?
M
MarleeauAU
Verified booking
family_with_children
Standard Room
Stayed in Mar 8, 2026

"Comfortable and convenient stay."

7.0

Great central location. Easy to get to and to get around. Loved that parking was offered at a discounted rate close by. Spacious rooms and comfortable beds. All round a lovely stay and would recommend.

Water pressure was terrible and having a shower with a baby was impossible as the heat was either too hot or cold.

Helpful?
O
O'SullivanauAU
Verified booking
solo_traveller
Standard Room
Stayed in Mar 8, 2026

"Sensational Stay!"

10.0

Wow what a location! Comfortable and clean! Loved it!

If I had to pick anything I’d say the pillows were uncomfortable but then again we’ve been traveling for a bit now and just can’t wait to be back in our own bed again! But honestly couldn’t complain about this place!

Helpful?
K
kuan-yaotwTW
Verified booking
extended_group
Standard Room
Stayed in Mar 5, 2026

"Excellent"

8.0
Helpful?
W
WendyptPT
Verified booking
extended_group
Standard Room
Stayed in Feb 24, 2026

"Comfortable and in the ❤️ of Queenstown"

9.0

Perfect location and comfortable beds

Entrance gave wrong impression of accommodation.

Helpful?