La Casita pool access condo HuaHin

The pool was nice but lacked adequate seating facilities and had virtually no shade... The gym was OK, but not big enough for the permanent residents.

Where do I start... The rude reception we got on check-in..We were instructed to phone the owner for the room number and access code... The obnoxious owner hung up on us twice, room no 258/8... she didn't speak English or so she claimed ... We eventually got the rude receptionist to speak to her.. At that point, I was ready to forfeit the booking... So when we finally got the key to the unserviced room, we were horrified when we opened the door. The place was dark, dingy with little natural light. The bed was like a rock, with lumpy pillows, threadbare towels, and a blanket you would use for the dog... No additional towels were offered for the pool. No change of bed linen or towels for the stay. The place was superficially clean... With mosquitoes buzzing around, we ended up purchasing spray from the supermarket to fumigate the place... The TV had no English channels, not that we spent much time in the place...thankfully we used our phones to watch Netflix. The furniture had some cheap disgusting stretch covers over stained seating... The place requires a deep clean... The tile in the bathroom was dark, but you could see the build-up of scum and mould... Just give the place a miss, we heard others' complaints. We have to say this is the worst place we've stayed in Asia in 30 years of travelling.... A rip-off...stay somewhere else...

no breakfast included in our stay as it was self contained which was no a problem the complex was great great location

no pool towels was included as in the bookings it stated that we were going to get pool towels. one white but dirty looking towel each was included looks like the floor was wiped with it. the mattress was like sleeping on concrete had sore backs everyday one little tea towel the size of a hanky was in the kitchen The sofa was so uncomfortable to sit on we also had sore backs no iron in the apartment so our clothes were wrinkled when i approached the receptionist at the complex, not helpful. All i got was ring the owner. When i messaged the owner i did not get an answer from him. So this would not make me book with this person ever again.

We liked the swim up pool to our room, but the pool was very cool and couldn't stay in long. You couldn't eat, drink anywhere on site apart from inside the apartment. Security staff were helpful but the reception staff weren't.

No eating or drinking anywhere on site apart from inside your apartment. The mosquitos were prevalent because of the pool water being up to the balcony.

Pool

Very hard bed and smelly room

I liked everything here. I have stayed here for several times and I loved everything.

Nothing

Great room with pool entry from unit Great restaurant next door and market village mall 10 minute walk beach close but don't need. Bars and food every where you just have to look around 😋 😁👍🏻

Nothing really

The owner of the place did not communicate at all for example how to check in did not answer to any messages it was a bad experience

The owner was not communicative we did not get any response for anything

The pool

The host and no wifi or tv. I txt the host they never replied no wifi so i could not do work

After 34 hours of no sleep I arrived at la Casita at about 4:00 in the afternoon. Despite showing the office girl my confirmation from booking.com and that it was paid she told me the owner had not authorized to give me a key and a huge carry-on ensued. I couldn't find a number to directly contact booking.com. I tried ringing the owner my driver tried ringing the owner and about an hour and a half later I was finally let in to my room. The staff's attitude was disgusting. Whilst it was in a good location the walls are all marked. Things were broken and couldn't fit The Jug plug into the wall. There was no tea or coffee. Half a roll of toilet paper and two small bottles of water. I am to the particular unit I was in. La Casita has beautiful grounds and pool and foyer area and is very well located. All in all a very confronting start after a long tiring trip. Very dissatisfied