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7.6 / 10 Guest Rating

Hotel Isla Esmeralda

CALLE 2 NORTE ENTRE 20 Y 25 AVENIDAS COLONIA CENTRO, Cozumel, mx

Hotel Isla Esmeralda - main view

About the Property

Luxurious Accommodation
Enjoy the comfort of spacious units with modern amenities including flat-screen TVs and private bathrooms.

Relaxation and Recreation
Unwind in the outdoor swimming pool surrounded by a fence for added privacy or take a refreshing dip in the public bath.

Convenient Location
Located just 1 km from Cozumel International Airport, Hotel Isla Esmeralda offers easy access for travelers arriving or departing from the area.

Book now for a memorable stay at Hotel Isla Esmeralda in Cozumel!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Private check-in/check-out
Shared lounge/TV area
Public Bath
Outdoor furniture

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

This property will not accommodate hen, stag or similar parties. Swimming pool #1 is closed from Sun 31 Aug 2025 until Mon 29 Sept 2025 A damage deposit of MXN 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good12 verified reviews
AI Summary

Guests highly rate the todo perfecto and frequently praise the .

Categories

Cleanliness5.5
Service8.0
Location8.1
Room Quality8.0
Amenities8.0
Value for Money8.0
Food and Beverage8.0
Overall Experience7.1

Select topics to read reviews

M
MARCIAL
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

Todo perfecto...

Helpful?
L
Leticia Risalia
Verified booking
partner
Standard Room
Stayed in Feb 16, 2025

"Exceptional"

10.0

Volveré

Helpful?
M
Miguel
Verified booking
family
Standard Room
Stayed in Feb 8, 2025

"Good"

4.0

Varios puntos por mejorar . El WIFI no funcionó casi en toda la estancia. Salía un edor de la coladera del baño que miraba todo el cuarto.

Helpful?
V
Vicente
Verified booking
friends
Standard Room
Stayed in Mar 7, 2024

"Exceptional"

10.0

Todo bien durante la estancia

Helpful?
F
Fabián
Verified booking
Standard Room
Stayed in Mar 4, 2024

"Puedes encontrar algo mejor por el mismo precio"

4.0

Está ubicado como a 5 calles del ferry, tenía mejores expectativas, el lugar es pequeño, no nos dieron la habitación que habíamos pagado, fue una más chica en cuanto a las camas, había un refri que no servía y apestaba, el trato de la gente que ahí trabaja es algo tosco pero entendimos que no era personal así son. Se escucha tooooodo lo que pasa afuera, y hasta lo de otras habitaciones :/

Helpful?
F
Fabián
Verified booking
Standard Room
Stayed in Feb 28, 2024

"Debí buscar otras opciones "

6.0

No descansamos nada! La cama rechinaba o tronaba en cuanto te sientas, para dormir también es incómodo. Mi reservación era una cama queen o dos individuales y me dieron una matrimonial. Se escucha todo el ruido de afuera y de otras habitaciones, había un refri que no servía y apestaba a humedad, el aire acondicionado no tiene control, está ya fijado no puedes ni subir ni bajar la temperatura. El personal es algo tosco en su trato, pero no lo tomes mal, así son. Está como a 5 calles y media de dónde llega el ferry. Hay un Oxxo en la esquina. Se me hizo algo caro por lo que recibí.

Helpful?
F
Francisco Javier
Verified booking
Standard Room
Stayed in Feb 21, 2024

"Exceptional"

10.0

Todo muy bien hotel sencillo y bajo costo para pasar un rato ameno disfrutando cozumel

Helpful?
D
Don
Verified booking
Standard Room
Stayed in Feb 6, 2024

"Good"

6.0

Just average comments- nothing was that wrong about the hotel - simply average that's all.

Helpful?
L
Lyn
Verified booking
family
Standard Room
Stayed in Jan 30, 2024

"Good"

6.0

No amenities provided just the two old bath towels and toilet paper. The toilet is clogged. The faucet handle is rusty. Reception don't speak English.

Helpful?
M
Maria
Verified booking
Standard Room
Stayed in Jan 25, 2024

"Excellent"

8.0

Mobiliario ya viejo toallas aire acondicionado sin funcionar refrigerador con mucho ruido muy estricto el horario de alberca a las 6

Helpful?
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