Calle 10 Sur, Tulum, mx
Luxurious Amenities
Indulge in a private pool and modern conveniences such as air conditioning and a fully equipped kitchen.
Convenient Location
Just a stone's throw away from Tulum's top attractions like Tulum Archeological Site and Tulum Bus station.
Exceptional Service
Enjoy round-the-clock assistance from our friendly staff and start your day right with a delicious à la carte breakfast.
Don't miss the chance to experience luxury and convenience at Moots Tulum!
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We staying one night in Tulum coming back from Bacalar, it’s located at New Tulum área
La cama marcada como sofá cama se sentían , los resortes muchísimo, por ello pasaron mala noches mis hijas
Fue muy corto el tiempo pero el lugar es hermoso
MUCHAS GRACIAS SALUDOS TODO AL CIEN RECOMENDADOS
Todo bien. Excelentes instalaciones.
Todo el servicio en general estuvo muy bien
Muy a gusto nuestra estancia, es la segunda vez que nos quedamos aquí, todo muy bien, sobretodo la relación costo-beneficio.
A hotel that should be removed from hotels.com website!!!! The reception doesn't speak much english. No communication on cleaning schedule, there were no clean bathroom towels available and had to wait another day for them to come back from laundry. The sliding doors are falling apart, we were worried that the glass was going to fall out. The noise in the evening was not managed after several complaints to security. People were using the hot tub at 3/4am and partying. The noise was so bad that we checked out 3 days early to go elsewhere. When we asked for a refund from the hotel they denied any noise complaints. Absolutely no care from the management for people's stay......The area surrounding the hotel is littered with garbage (beyond belief) and pothole filled roads that could swallow an entire car. DO NOT STAY HERE!!! they don't care about the quality of your stay....
La estancia estuvo muy bien, ágil el checkout, Andrea que estaba en recepción es muy amable y atenta. La habitación igual muy bien y limpia, solo y como recomendación prestar atención a las instalaciones de las áreas comunes necesitan mucho mantenimiento de pintura y la alberca necesita limpieza y mantenimiento
Es una excelente opción con una relación costo beneficio excelente
